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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Staff consistency

No matter what branch I go into, staff are always lovely Reviewed on: 10th March 2023

Excellent

The staff are always on hand to help. Also bank opening hours are great Reviewed on: 10th March 2023

Brilliant

Honestly such a good bank and the people who work there are amazing! Reviewed on: 10th March 2023

Couldn't be any better

I had my Metro Account for a couple of years and everything is smooth sailing. Whenever I need something, I know I'll get it fast and easy without any fuss. I also love how much security is valued! Reviewed on: 10th March 2023

Excellent service

Had a replacement debit card within 20 to 30 mins. Reviewed on: 10th March 2023

Outstanding service

Metro bank offers an amazing service, that I have recommended to many friends. I wish more banks would be like metro.. I think it’s only con that there isn’t enough store. But I’m grateful to be a member and I don’t mind to travel for good service. Reviewed on: 10th March 2023

Easy use, No fees, No problems what so ever

I have been locked out if my account for forgetting my pin on a few occasions and they make it so easy yet secure when signing back in. Reviewed on: 10th March 2023

Great service

Greeted and seen to promptly, Always there to help, issues felt with brilliantly as always. 100% recommend to everyone. Reviewed on: 10th March 2023

The bank that is always there

Any time i go to bank its always open and attends to me speedily! Reviewed on: 10th March 2023

Best bank ever

Accessible bank even on Sundays which make life easier. I am going to change banking to Metrobank soon. One small observation, staff used to be welcoming and helpful but that is slowly disappearing….That said, I still like Metrobank’s accessibility. Reviewed on: 10th March 2023

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