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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Account

It is easy to open an account online comparing to other banks and very good service Reviewed on: 10th March 2023

Excellent customer relations

Advisors are friendly with prompt service in a comfortable environment Reviewed on: 10th March 2023

Amazing customer service

Metro back has amazing customer service. Reviewed on: 10th March 2023

Best bank

Best bank ever, live the fact that they are open 7 days a week and will print you a new card on the spot. Reviewed on: 10th March 2023

Very helpful

It’s nice to be able to go into a bank and speak to someone’s face not a phone. Being able to get cash out from a person is much better then through a machine. Reviewed on: 10th March 2023

Great bank

Great bank ,very happy since I opened Reviewed on: 10th March 2023

First experience

Friendly helpful and welcoming staff…. So glad I chose Metro Reviewed on: 10th March 2023

Excellent banking experience

Opening an account with metro was less stressful as I was attended to within a shortest possible time, it was absolutely less stressful. I had a friendly interaction with the staff as the banking environment was equally friendly and welcoming. I'd highly recommend this bank to family and friends. Reviewed on: 10th March 2023

Friendly

I always find the staff very friendly,extremely polite and helpful Reviewed on: 10th March 2023

superb

Always ready to help amd customer friendly Reviewed on: 10th March 2023

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