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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Best bank ever

Accessible bank even on Sundays which make life easier. I am going to change banking to Metrobank soon. One small observation, staff used to be welcoming and helpful but that is slowly disappearing….That said, I still like Metrobank’s accessibility. Reviewed on: 10th March 2023

Metro bank review

Best bank around. Very easy to start an account. I’ve never had an issue with my banking/online banking at all . Very quick customer service. Great hours too for those who are busy and can’t make it to the bank at certain times. Great service for 16-18 cash account too. Very safe and practical bank for youth. Reviewed on: 10th March 2023

Great Bank

It's a really great bank, the tellers who work behind the desk, very professional and polite, very good customer service. Reviewed on: 10th March 2023

Quick easy and helpful

Friendly staff in store. Online banking is easy. Only bank that is open later Reviewed on: 10th March 2023

Account

It is easy to open an account online comparing to other banks and very good service Reviewed on: 10th March 2023

Excellent customer relations

Advisors are friendly with prompt service in a comfortable environment Reviewed on: 10th March 2023

Amazing customer service

Metro back has amazing customer service. Reviewed on: 10th March 2023

Best bank

Best bank ever, live the fact that they are open 7 days a week and will print you a new card on the spot. Reviewed on: 10th March 2023

Very helpful

It’s nice to be able to go into a bank and speak to someone’s face not a phone. Being able to get cash out from a person is much better then through a machine. Reviewed on: 10th March 2023

Great bank

Great bank ,very happy since I opened Reviewed on: 10th March 2023

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