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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great service

Easy to get seen , great help over the phone safe and secure no long waiting time staff and service amazing Reviewed on: 10th March 2023

Perfect banking

Handy to use app,good customer service Reviewed on: 10th March 2023

Unbelievable service

Friendly, reliable efficient service every time. Reviewed on: 10th March 2023

Service

Your counter service and banking service is amzing Reviewed on: 10th March 2023

A GREAT NEW MODERN APPROACH TO BANKING

FRIENDLY STAFF NOTHING TO MUCH TROUBLE Reviewed on: 10th March 2023

B

Easy to set up even with limited id very hepfull Reviewed on: 10th March 2023

Great, accessible, local bank...

Really handy branches, open for convenience with friendly and knowledgeable staff Reviewed on: 10th March 2023

Banking made easy

Always a friendly smile in branch and very suited to our fast earning and spending life style Reviewed on: 10th March 2023

Great Starter account

This was my first bank account, and my guardian created a monitored child current account so that I could have some freedom in how to spend my money, but also be guided with the purchases I make so that I don’t do anything silly. Making the account was very quick and simple and I received my card the same day. Reviewed on: 10th March 2023

Excellent

It's amazing bank and facilities are good Reviewed on: 10th March 2023

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