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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

The best bank

I like it because they have safe deposit box which doesn’t exist in other banks, also they open 7 days a week which is amazing. Reviewed on: 10th March 2023

Happy metro bank costumer

Family bank. So glad to have a bank call metro bank! Reviewed on: 10th March 2023

Why did I not join sooner?

Customer care is what I think about most. I am so comfortable with this bank, love I can still talk to friendly faces - even after work! Reviewed on: 10th March 2023

Real customer service

Helpful knowledgeably staff, no waiting inline for self service ergo work for the Bank for free Reviewed on: 10th March 2023

7 Day Banking Services

I am highly satisfied with the banking services provided by the Metro Bank PLC. Reviewed on: 10th March 2023

customer service

whenever we go to the bank the employees give us good treatment and treat us like family they have always got smile on their faces and there always happy to help out they are tough working. Reviewed on: 10th March 2023

Easy and simple

So easy and simple to set up debit card came quickly and the app is user friendly Reviewed on: 10th March 2023

IT IS FASTER AND EASY TO DEAL WITH

IT IS FASTER AND EASY TO DEAL WITH FURTHERMORE IT OFFER BATTER QUICK COMPARING TO OTHER UK BANKS Reviewed on: 10th March 2023

Simple and easy

Opened an account on sunday morning love the queue management and everything with a smile Reviewed on: 10th March 2023

Recently opened account

Very efficient, well trained staff Instant account opened + card plus credit card all printed and ready to go (I enquired at Barclays It was a three month waiting to get appointment to apply for an account) how glad I went into Metro bank in under one hour I came out with account number/ debit card /credit card.;how the other banks could learn from your efficiency I recently had a small problem which they sorted out for me with the minimum of fuss and they are open on Sundays I am delighted to have to have walked through their door I was nervous as I didn’t know anything about them I proved a good move, : + Reviewed on: 10th March 2023

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