Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

View other Metro Bank products

4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10580)

Excellent

It's amazing bank and facilities are good Reviewed on: 10th March 2023

fantastic bank

really fantastic customer service. never rude Reviewed on: 10th March 2023

Staff

Staff is very helping and the approach of dealing customers is awesome Reviewed on: 10th March 2023

Very good

A very good experience and availability each way I need Reviewed on: 10th March 2023

The best bank

I like it because they have safe deposit box which doesn’t exist in other banks, also they open 7 days a week which is amazing. Reviewed on: 10th March 2023

Happy metro bank costumer

Family bank. So glad to have a bank call metro bank! Reviewed on: 10th March 2023

Why did I not join sooner?

Customer care is what I think about most. I am so comfortable with this bank, love I can still talk to friendly faces - even after work! Reviewed on: 10th March 2023

Real customer service

Helpful knowledgeably staff, no waiting inline for self service ergo work for the Bank for free Reviewed on: 10th March 2023

7 Day Banking Services

I am highly satisfied with the banking services provided by the Metro Bank PLC. Reviewed on: 10th March 2023

customer service

whenever we go to the bank the employees give us good treatment and treat us like family they have always got smile on their faces and there always happy to help out they are tough working. Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Everyday account
from NatWest 4.35 from 2142 reviews
Current account
from Chase Bank 4.86 from 49010 reviews
Black account
from NatWest 4.10 from 234 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub