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Metro Bank: Current account reviews

4.80
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10580)

Easy and simple

5
So easy and simple to set up debit card came quickly and the app is user friendly Reviewed on: 10th March 2023

IT IS FASTER AND EASY TO DEAL WITH

5
IT IS FASTER AND EASY TO DEAL WITH FURTHERMORE IT OFFER BATTER QUICK COMPARING TO OTHER UK BANKS Reviewed on: 10th March 2023

Simple and easy

5
Opened an account on sunday morning love the queue management and everything with a smile Reviewed on: 10th March 2023

Recently opened account

5
Very efficient, well trained staff Instant account opened + card plus credit card all printed and ready to go (I enquired at Barclays It was a three month waiting to get appointment to apply for an account) how glad I went into Metro bank in under one hour I came out with account number/ debit card /credit card.;how the other banks could learn from your efficiency I recently had a small problem which they sorted out for me with the minimum of fuss and they are open on Sundays I am delighted to have to have walked through their door I was nervous as I didn’t know anything about them I proved a good move, : + Reviewed on: 10th March 2023

Excellent

5
Good service and best customer service Reviewed on: 10th March 2023

Best Bank

5
Absolutely no problems, great communication, and feel safe with Metro Bank. Reviewed on: 10th March 2023

Great service, opening hours and helpful staff

5
Every time I go in to the branch I am greeted well and the staff are always helpful. Easy to use banking hours and nothing is too much trouble for them. Reviewed on: 10th March 2023

Best customer service

5
They really helpful specially, when you go to the store Reviewed on: 10th March 2023

Five star review

5
Very good service all round from branch customer service to phone centre customer service . Reviewed on: 10th March 2023

Open all hours ( almost )

5
I joined Metro when the bank where I have been a customer for nearly 60 years closed its local branch. I really appreciate the long hours and friendly service at Metro Reviewed on: 10th March 2023

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