Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

View other Metro Bank products

4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10580)

I like customer service

I like that if you loos the car you can get it in the store right away, and the store are in high street too Reviewed on: 10th March 2023

quick account creation

Very good online banking and quick account opening Reviewed on: 10th March 2023

Very nice and helpful people around the bank

Whenever you went to the bank without your card or anything they are always helpful and kind towards you. Reviewed on: 10th March 2023

Fantastic service

It’s great being able to talk to a real person rather than stuck being stuck with some automated phone system Reviewed on: 10th March 2023

Great customer service

Always open if I need access to information Reviewed on: 10th March 2023

Banking is boring but not with Metro!

I love banking with Metro bank, their customer service is outstanding. It’s great to walk in and be greeted with lovely smiles. It’s a unique bank and has absolutely great qualities such as late closing hours, open 7 days a week, pet friendly, the list can go on and on. Not to forget they print your debit cards instantly within a couple of minutes. Honestly, I recommend Metro to all, as I’m sure everyone can benefit from banking with them, it is stress fee and convenient. A big thanks to Metro colleagues who go above and beyond for their customers. Reviewed on: 10th March 2023

Best bank ever

Very well trained staff. Very polite and helpful. Fast and professionals maner Reviewed on: 10th March 2023

Always available, never disappointed

Metro bank have always met expectations, even now I live in an area without a local branch I continue to receive excellent service. Highly recommend Reviewed on: 10th March 2023

the helpful bank

the staff are always great to talk to and very helpful very glad to have an account Reviewed on: 10th March 2023

Excelent bank and experience with the customer

My experience is wonderful. I applied for card online . Easy and fast. Thank you Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current accounts
from Zempler Bank 4.75 from 8127 reviews
Current account
from Starling Bank 4.88 from 27458 reviews
Current Account
from ICICI Bank 4.12 from 2 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub