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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good Customer service in the best bank

I have been to Metro Bank to sort my account and they provided Excellent customer service and nice, lovely and kind staff. Reviewed on: 10th March 2023

Best bank in the world

Amazing staff The service is incredible. They make you feel like one of the family. Reviewed on: 10th March 2023

Customer service

Good customer service in staines branch but not Good in hounslow Reviewed on: 10th March 2023

Best Bank on the high street

The staff at the Metro bank are always helpful, efficient, friendly. The branch is clean, spacious, again the staff in Bromley branch are all amazing. Also, the customer service are brilliant when you call them, again professional and helpful. Reviewed on: 10th March 2023

I never had any problems with Metro Bank works very well in all aspects.

This bank is very good always in very good locations, with an excellent customer service and the internet app is wonderful. Reviewed on: 10th March 2023

Great business partner

Metro is a good place to do my banking transaction Reviewed on: 10th March 2023

Best in Service

Easy to operate with Bank app Master card is very helpful. Reviewed on: 10th March 2023

Always greeted politely when entering the Bank

I have two community with the Bank and am considering moving my small HSBC Account to Metro. Reviewed on: 10th March 2023

Great bank

Very easy banking with a great service Reviewed on: 10th March 2023

Great

Just excellent , great service & pleasant Bank surroundings Reviewed on: 10th March 2023

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