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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Banking is boring but not with Metro!

I love banking with Metro bank, their customer service is outstanding. It’s great to walk in and be greeted with lovely smiles. It’s a unique bank and has absolutely great qualities such as late closing hours, open 7 days a week, pet friendly, the list can go on and on. Not to forget they print your debit cards instantly within a couple of minutes. Honestly, I recommend Metro to all, as I’m sure everyone can benefit from banking with them, it is stress fee and convenient. A big thanks to Metro colleagues who go above and beyond for their customers. Reviewed on: 10th March 2023

Best bank ever

Very well trained staff. Very polite and helpful. Fast and professionals maner Reviewed on: 10th March 2023

Always available, never disappointed

Metro bank have always met expectations, even now I live in an area without a local branch I continue to receive excellent service. Highly recommend Reviewed on: 10th March 2023

the helpful bank

the staff are always great to talk to and very helpful very glad to have an account Reviewed on: 10th March 2023

Excelent bank and experience with the customer

My experience is wonderful. I applied for card online . Easy and fast. Thank you Reviewed on: 10th March 2023

Good service

It’s friendly use they help a lot Reviewed on: 10th March 2023

Amazing

Cannot find negatives banking with Metro it’s simple, easy and accessible! Reviewed on: 10th March 2023

Great staff

Just wish there were more branches around the country especially where I live now in Somerset Reviewed on: 10th March 2023

Open all the time

Little waiting time, easy app, long working hours, open 6 days. Reviewed on: 10th March 2023

Good Customer service in the best bank

I have been to Metro Bank to sort my account and they provided Excellent customer service and nice, lovely and kind staff. Reviewed on: 10th March 2023

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