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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Always helpful

Modern old fashioned bank always helpful we have business account as well Reviewed on: 10th March 2023

Excellent

Excellent banking app no problems at all will recommend to family and friends Reviewed on: 10th March 2023

The best bank ever

Friendly,easy to approach, excellent customer service which is there whenever you need at branch or on the phone. Quick response to client needs. Definitely they moved banking an another mile for clients. All you need peace of mind when you need to care for your money. Reviewed on: 10th March 2023

Good services

It is open sunday also. Customer services available for everyone. They do not discriminate. Staff is helping and problem solving. Reviewed on: 10th March 2023

Yeah amzing team they help me lot other banks send bank card after week or 2 nd metro bank give me stright away which is make me so happy

Metro banks team is very friendly am using this bank for my savings nd the most special thing they opened 7 days a week i recommend to my famliy nd friends too Reviewed on: 10th March 2023

Nice hospitality.

Overall Satisfcation is good related current and saving joint account. Reviewed on: 10th March 2023

One of the best bank in United Kingdom

Whenever I go to metro bank. I get best service Reviewed on: 10th March 2023

Easiest Banking System

My brother cancelled his card for some reason. He forgot to order a new one and when he went out he realised he couldn’t get any of his money. We went into a Metro bank and… he got a new card printed and useable in less than half an hour. In other banks, it’s a wait - a delay of several days! Reviewed on: 10th March 2023

Quick, drive through

Located nicely,carparking makes for easy banking Reviewed on: 10th March 2023

Excellent service

Never had any problems, the banks always been very helpful and swift with transfers. Will always hold an account here. Reviewed on: 10th March 2023

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