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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Cool

Excellent customer service. Branches work till late and in the weekends. Reviewed on: 10th March 2023

Excellent service

Staff are always friendly and efficient. They are open when others are not Reviewed on: 10th March 2023

Amazing

Nice and easy bank that was simple to set up Reviewed on: 10th March 2023

Staff attitude.

I have found the staff, without exception, most helpful and courteous. Reviewed on: 10th March 2023

The best bank in Uk

Always help to costumer and the only bank working at the weekends Reviewed on: 10th March 2023

Switch to Metro!

24/7 on phone and open 7 days a week, staff are always very helpful and supporting couldn’t ask for a better bank Reviewed on: 10th March 2023

Great bank

Good customer service very helpful when I needed there help Reviewed on: 10th March 2023

Open Saturday Sunday

I have only one account hare which is in metro bank it’s so satisfying,I have only two holidays in week Saturday or Sunday we can visit to bank because it opens on weekends. Reviewed on: 10th March 2023

Helpfull

When I was a victim of fraud metro bank did amazing job to investigate and recover all my money.. Reviewed on: 10th March 2023

Simple convenient

Love that I can withdraw money in Europe Reviewed on: 10th March 2023

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