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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

All you need and friendly too

The great news is that Metro has plenty of branches, the staff are friendly and helpful the website easy to use. The payment card is a bonus, no fees when abroad….hoorah! Reviewed on: 10th March 2023

metro bank is a great bank

Metro bank is reliable with great customer service. I have never had any problems with them. Reviewed on: 10th March 2023

Very good and reliable

Very reliable, easy to access app, just overall very nice Reviewed on: 10th March 2023

Great service to the community

I support Metro because while other banks reduce staff, hours or close altogether, Metro continues to offer great face to face service, seven days a week. Reviewed on: 10th March 2023

Customer service

Quick customer care: debit card replacement and funds return for unrecognised transactions in no time. Many thanks for great service! Reviewed on: 10th March 2023

So good to not pay commission for foreign withdrawals

Nice to have a branch to visit . Friendly staff and very helpful Reviewed on: 10th March 2023

Very impressed

I always home and enjoy and have access to my accounts Reviewed on: 10th March 2023

Easy, smart

Since I am a member of this bank, I have no problems with sending and receiving money, and also I really like the security. Reviewed on: 10th March 2023

Friendly and helpful.

New customer to the bank, but have found the staff very friendly, helpful and efficient. Reviewed on: 10th March 2023

Excellent

When to bank and I am diabetic had low blood sugar and they were helpful Reviewed on: 10th March 2023

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