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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Easy

5
Never had a problem on line, or having to get a new card Reviewed on: 10th March 2023
Peter Quinn's avatar
Peter Quinn

Very professional

5
Always very supportive and efficient when I need, Keep up on u hard work Reviewed on: 10th March 2023
Filipe Costa's avatar
Filipe Costa

Best bank

5
Customer service is great always there to help Reviewed on: 10th March 2023
Terry Morris's avatar
Terry Morris

Metro-Bank review

5
As a student who has only recently in the last few years started to have the responsibility of my own finances, Metro Bank have been such a good bank to go to. In the few moments I’ve needed to talk to them, they’ve been absolutely brilliant and so helpful. Also, the app is so useful and convenient so that I can check and manage my spending. Reviewed on: 10th March 2023
Chloe Coubrough's avatar
Chloe Coubrough

Excellent

5
Customer service very helpful never a problem. Always clean and presentable. And online services easy to set it and use Reviewed on: 10th March 2023
Mick's avatar
Mick

Best bank

5
Great online service and friendly staff Reviewed on: 10th March 2023
Todor Minkov's avatar
Todor Minkov

Easy and simple

5
Best bank no problem easy to use friendly quick to use to log in and make payments Reviewed on: 10th March 2023
Lisa P's avatar
Lisa P

Amazing bank! Service is second to nine!

5
Amazing bank! Most modern bank in the world! Reviewed on: 10th March 2023
ashlea_parsons@hotmail.com's avatar
[email protected]

You can speak to a person

5
I don't often have to contact Metro as everything works as it should but when I have a query I get to speak to a person and they all seem to be very knowledgeable. Reviewed on: 10th March 2023
David Carman's avatar
David Carman

Super service

5
Very happy with service that provided Metro Bank. Reviewed on: 10th March 2023
Vytautas Beley's avatar
Vytautas Beley

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