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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great costumer service and very convenient working hours

Super easy to open an account. Staff very friendly and always available to help. Great working hours. Very professional Reviewed on: 10th March 2023

Simple and efficient bank

Does exactly what it says on the tin Reviewed on: 10th March 2023

Great staff bank open till 7pm Monday to Friday. And also able to get access to

Great helpful staff always on hand to help. Any issues staff help to resolve them if they can. Reviewed on: 10th March 2023

No hassle, always available.

Anything requiring a visit to branch is always sorted on one visit. Never any hassle, and open proper shop hours with real people in attendance. Use 3 banks for various duties, and Metro is best for my current account banking. Reviewed on: 10th March 2023

Best bank

Everything is good, customer support excellent,app is easy to use, just one thing metro should bring cheque deposit aswell in there app… Reviewed on: 10th March 2023

Efficient

Can always sort out issues instantly. Customer service is excellent. Reviewed on: 10th March 2023

Best high street bank

I love Metro, friendly and helpful. Supportive and responsible. Reviewed on: 10th March 2023

Best bank ever

Since I’ve been with this bank everything my experience has been so good in every area, it was first time to have a bank which is open 7 days a week and have someone to serve you at all time. Awesome. Reviewed on: 10th March 2023

Best British bank

Always open very helpful . Branches not closing down last me other banks. Reviewed on: 10th March 2023

Great bank to work with

I been banking with metro for years and they have always been helpful, even when the app wasn’t working I rang them and they done what I needed all over the phone, polite with us customers and never a problem in all these years I been with them Reviewed on: 10th March 2023

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