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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best value for customers

fast, easy, convenient and comes with instant multichannel support Reviewed on: 10th March 2023

Easy and simple to use

Everything is available either by app, online or telephone. Nothing too much trouble when you ring with a problem and everything sorted out before the end of the call Reviewed on: 10th March 2023

Exlent

I am lesden a year with metro and already love it the security and the customer service Reviewed on: 10th March 2023

Great modern bank

I went to a London branch to change some outdated money and got amazing friendly service including making a replacement debit card while I waited. Reviewed on: 10th March 2023

Good Bank

Bank has simple applications for everyone Reviewed on: 10th March 2023

Great firm.

The only good high street bank. Excellent service, opening hours, treating customers like customers!! Reviewed on: 10th March 2023

Customer oriented top class services

they work customer oriented which makes me feel special Reviewed on: 10th March 2023

Excellent

Excellent I love it because it is very simple Reviewed on: 10th March 2023

Amazing service, simplicity

From opening the account everything has been simple and easy. Perfect for a modern and busy lifestyle. In person service is superior to other banks offerings. Reviewed on: 10th March 2023

My Bank

The way their customer service attends to people is very good. The customer service always there for help at all times. Reviewed on: 10th March 2023

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