Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

View other Metro Bank products

4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

Reasons for vote

I’ve never had a problem with metro, yes sometimes you wish any app could load quicker in a rush or you didn’t have to have money leaving your account all the time. But regardless whenever I’ve had a problem customer service have never failed to lend a helping hand and I love how fast transaction move and their security measures. Reviewed on: 10th March 2023

Great Bank

Ease of opening a current account all online. Reviewed on: 10th March 2023

Fair customer service

Telephone customer service representatives could be improved Reviewed on: 10th March 2023

Best value for customers

fast, easy, convenient and comes with instant multichannel support Reviewed on: 10th March 2023

Easy and simple to use

Everything is available either by app, online or telephone. Nothing too much trouble when you ring with a problem and everything sorted out before the end of the call Reviewed on: 10th March 2023

Exlent

I am lesden a year with metro and already love it the security and the customer service Reviewed on: 10th March 2023

Great modern bank

I went to a London branch to change some outdated money and got amazing friendly service including making a replacement debit card while I waited. Reviewed on: 10th March 2023

Good Bank

Bank has simple applications for everyone Reviewed on: 10th March 2023

Great firm.

The only good high street bank. Excellent service, opening hours, treating customers like customers!! Reviewed on: 10th March 2023

Customer oriented top class services

they work customer oriented which makes me feel special Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

ufirstgold Account
from Ulster Bank 3.98 from 5 reviews
Reward Silver account
from NatWest 4.39 from 167 reviews
Test test testTest test test
from Test test test 4.00 from 1 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub