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Metro Bank: Current account reviews

4.86
Based on 10,570 reviews, last reviewed 27th May 2025
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Highly accessible

4
Accessible 7 days a week, with late opening, ideally for a working single parents. Good service all round Reviewed on: 10th March 2023

Customer care

5
Its a best bank which provide good environment for customer to resolve their issues and problems. And they amend their problems quickly. Reviewed on: 10th March 2023

Best bank in England

5
When I run into any problems with my banking customer service is always there to help resolve my problems. Can’t fault them at all Reviewed on: 10th March 2023

Brilliant

5
Always a good positive service. The customer always comes first. Reviewed on: 10th March 2023

Prompt services

5
I am using MetroBank for few years and they are the best. Everything is done quickly, even when I did not notify something suspect on my account, they did and contacted me straightaway! And this says a lot about they customer services. Thank you, MetroBank! Reviewed on: 10th March 2023

The best bank

5
Wonderful bank I have ever seen.The bank services are high level.and also providing various benefits. Reviewed on: 10th March 2023

Good and excellent

5
It's was excellent and amazing and it's easy transctions Reviewed on: 10th March 2023

Excellent bank

5
Can’t fault this bank. I’ve not had a single problem since having my account for over five years. Reviewed on: 10th March 2023

Great customer Support

5
Had a query about transaction and it was dealt professionally, many thanks to the team Reviewed on: 10th March 2023

Best Bank by far

5
Ever since I've opened my account with Metro I have never had any issues with them what so ever wether it's in the branch or by phone. They have always been helpful and treat there customers with respect and they are always friendly and give advice Reviewed on: 10th March 2023

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