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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Amazing bank

The staff at metro bank is very helpful. The work is done every quick. And the young savers account is very motivating for kids to save money. Reviewed on: 10th March 2023

Student Friendly

A lifesaver when I first moved to the UK for studying. Great costumer service, absolutely bonkers Reviewed on: 10th March 2023

Great bank

Their service is so smooth and stress free! Reviewed on: 10th March 2023

Fraud

Helped with getting a new card due to account being blocked as some fraudulent activity that had occurred on using my card Reviewed on: 10th March 2023

Best bank account

I’ve with Metro bank more than a year now and they offer the best current account so far compared to other highlights street banks Reviewed on: 10th March 2023

Awesome customer service

I really cant praise the staff in the Newbury branch enough. Always smiling always helpful. Really happy with the banking app to. So simple. And staff in branch helped me get set up. Also when I did loose my card, no drama. Went into branch and they printed a new one then and there. Fantastic Reviewed on: 10th March 2023

Best customer service

Ready to serve you even on Sundays! Reviewed on: 10th March 2023

very convenient

My favourite high street bank has become the only bank I really need. Very convenient- the consumer service is 5 star. I was surprised that they were open on Sundays and able to print me a new bank card to replace my old one. Reviewed on: 10th March 2023

Highly accessible

Accessible 7 days a week, with late opening, ideally for a working single parents. Good service all round Reviewed on: 10th March 2023

Customer care

Its a best bank which provide good environment for customer to resolve their issues and problems. And they amend their problems quickly. Reviewed on: 10th March 2023

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