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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10579)

very convenient

5
My favourite high street bank has become the only bank I really need. Very convenient- the consumer service is 5 star. I was surprised that they were open on Sundays and able to print me a new bank card to replace my old one. Reviewed on: 10th March 2023

Highly accessible

4
Accessible 7 days a week, with late opening, ideally for a working single parents. Good service all round Reviewed on: 10th March 2023

Customer care

5
Its a best bank which provide good environment for customer to resolve their issues and problems. And they amend their problems quickly. Reviewed on: 10th March 2023

Best bank in England

5
When I run into any problems with my banking customer service is always there to help resolve my problems. Can’t fault them at all Reviewed on: 10th March 2023

Brilliant

5
Always a good positive service. The customer always comes first. Reviewed on: 10th March 2023

Prompt services

5
I am using MetroBank for few years and they are the best. Everything is done quickly, even when I did not notify something suspect on my account, they did and contacted me straightaway! And this says a lot about they customer services. Thank you, MetroBank! Reviewed on: 10th March 2023

The best bank

5
Wonderful bank I have ever seen.The bank services are high level.and also providing various benefits. Reviewed on: 10th March 2023

Good and excellent

5
It's was excellent and amazing and it's easy transctions Reviewed on: 10th March 2023

Excellent bank

5
Can’t fault this bank. I’ve not had a single problem since having my account for over five years. Reviewed on: 10th March 2023

Great customer Support

5
Had a query about transaction and it was dealt professionally, many thanks to the team Reviewed on: 10th March 2023

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