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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Awesome customer service

I really cant praise the staff in the Newbury branch enough. Always smiling always helpful. Really happy with the banking app to. So simple. And staff in branch helped me get set up. Also when I did loose my card, no drama. Went into branch and they printed a new one then and there. Fantastic Reviewed on: 10th March 2023

Best customer service

Ready to serve you even on Sundays! Reviewed on: 10th March 2023

very convenient

My favourite high street bank has become the only bank I really need. Very convenient- the consumer service is 5 star. I was surprised that they were open on Sundays and able to print me a new bank card to replace my old one. Reviewed on: 10th March 2023

Highly accessible

Accessible 7 days a week, with late opening, ideally for a working single parents. Good service all round Reviewed on: 10th March 2023

Customer care

Its a best bank which provide good environment for customer to resolve their issues and problems. And they amend their problems quickly. Reviewed on: 10th March 2023

Best bank in England

When I run into any problems with my banking customer service is always there to help resolve my problems. Can’t fault them at all Reviewed on: 10th March 2023

Brilliant

Always a good positive service. The customer always comes first. Reviewed on: 10th March 2023

Prompt services

I am using MetroBank for few years and they are the best. Everything is done quickly, even when I did not notify something suspect on my account, they did and contacted me straightaway! And this says a lot about they customer services. Thank you, MetroBank! Reviewed on: 10th March 2023

The best bank

Wonderful bank I have ever seen.The bank services are high level.and also providing various benefits. Reviewed on: 10th March 2023

Good and excellent

It's was excellent and amazing and it's easy transctions Reviewed on: 10th March 2023

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