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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank in England

When I run into any problems with my banking customer service is always there to help resolve my problems. Can’t fault them at all Reviewed on: 10th March 2023

Brilliant

Always a good positive service. The customer always comes first. Reviewed on: 10th March 2023

Prompt services

I am using MetroBank for few years and they are the best. Everything is done quickly, even when I did not notify something suspect on my account, they did and contacted me straightaway! And this says a lot about they customer services. Thank you, MetroBank! Reviewed on: 10th March 2023

The best bank

Wonderful bank I have ever seen.The bank services are high level.and also providing various benefits. Reviewed on: 10th March 2023

Good and excellent

It's was excellent and amazing and it's easy transctions Reviewed on: 10th March 2023

Excellent bank

Can’t fault this bank. I’ve not had a single problem since having my account for over five years. Reviewed on: 10th March 2023

Great customer Support

Had a query about transaction and it was dealt professionally, many thanks to the team Reviewed on: 10th March 2023

Best Bank by far

Ever since I've opened my account with Metro I have never had any issues with them what so ever wether it's in the branch or by phone. They have always been helpful and treat there customers with respect and they are always friendly and give advice Reviewed on: 10th March 2023

Quality online banking from the app

Amazing services provided on the online banking app I can manage my money on a click of a button Reviewed on: 10th March 2023

Always friendly and helpful

Quick and easy app. Staff are always amazing Reviewed on: 10th March 2023

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