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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Metro Bank Current account reviews (10581)

Excellent bank

5
Can’t fault this bank. I’ve not had a single problem since having my account for over five years. Reviewed on: 10th March 2023

Great customer Support

5
Had a query about transaction and it was dealt professionally, many thanks to the team Reviewed on: 10th March 2023

Best Bank by far

5
Ever since I've opened my account with Metro I have never had any issues with them what so ever wether it's in the branch or by phone. They have always been helpful and treat there customers with respect and they are always friendly and give advice Reviewed on: 10th March 2023

Quality online banking from the app

5
Amazing services provided on the online banking app I can manage my money on a click of a button Reviewed on: 10th March 2023

Always friendly and helpful

5
Quick and easy app. Staff are always amazing Reviewed on: 10th March 2023

Ab

5
Very good and professional.well done Reviewed on: 10th March 2023

Fantastic bank

5
Wonderful easy to use, would recommend to anyone Reviewed on: 10th March 2023

Very convenient, super helpful

5
Unlike most banks, Metro deals with its customers face to face, rather than just online. Reviewed on: 10th March 2023

Excellent service

5
Always available to help me whenever required. Reviewed on: 10th March 2023

Great

5
Best experience I've have friendly staff very helpful in every situation Reviewed on: 10th March 2023

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