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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

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Very happy

I am very happy with the services provided by Metro Bank especially because everything is so fast and easy to use. Reviewed on: 10th March 2023

Great bank

Great bank A wonderful bank to save and manage money, as well as you need help, very quick to respond and friendly. I am listening because I have an account with them Reviewed on: 10th March 2023

Easy to navigate

The online application was nice and straightforward. The photo verify was abit fiddly but otherwise really easy to set up. Reviewed on: 10th March 2023

Easy to use and great customer service

I have been with metro for years now and have never had one bad experience Reviewed on: 10th March 2023

Convenient

Easy to setup and use an account Reviewed on: 10th March 2023

Superb service

When I need help Metro Bank is always there to aid me with my queries. On thing that distinguishes them from other banks is excellence and 24/7 customer service. Reviewed on: 10th March 2023

Excellent

Open every day til late, but the most amazing part, that they print my card at the store!!! Plus I can choose my one pin , no need to find a way to get a more memorable!!! Reviewed on: 10th March 2023

Metro to me is the best bank in Britain

Metro Bank keeps you updated with their banking information and their end to end security on Bank accounts has been superb. They make banking to be seameless. They have my Vote!!! Reviewed on: 10th March 2023

Lovely Staff

It's like visiting a good friend for a cup of tea/coffee the way Metro Bank staff treat their customers. Reviewed on: 10th March 2023

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