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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

The best

In my opinion, this is the best bank Reviewed on: 10th March 2023

Best British Bank

The staff at metro bank are alway helpful and willing to help whenever you need them…. It’s also an added bonus that they are one of the banks that stay open the latest as well !!! Reviewed on: 10th March 2023

Easy in person service

So easy to avail of services in person, compared to other brank where everything is over the phone(but nobody answers) Branches open 7 days a week. Reviewed on: 10th March 2023

Excellent services

Easy approach. Friendly staff. Very convenient. Reviewed on: 10th March 2023

New Account

Very quick and easy to set up an account and receive the bank card straight away! Reviewed on: 10th March 2023

Five Star Service

Friendly professional service, easy online banking and excellent opening hours. Reviewed on: 10th March 2023

Quick and Easy

Going in-store to open a joint account the full team was very friendly and it was quick and easy to open a joint account! Would recommend to anyone Reviewed on: 10th March 2023

Fantastic

Brilliant experience using metrobank always helpful and more importantly available Reviewed on: 10th March 2023

Fabulous bank

Always had a good experience with metro Bank. Wouldn't bank anywhere else now. Reviewed on: 10th March 2023

Wonderful bank

In a time where it is so hard to gain access to a bank or actually speak to someone human, Metro Bank go above and beyond to facilitate this and service you as soon as possible. I work long hours and the access they provide me is simply unbeatable. Reviewed on: 10th March 2023

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