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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Amazing

Metro bank opening hours and customer service is immaculate. I love banking with metro and would say its my favourite! Reviewed on: 10th March 2023

The Greatest Bank

The Best Attention Care Availability Understanding Position Value Reviewed on: 10th March 2023

The most efficient bank I have

I am always able to get through to someone and have a chat. As things have become so tech savvy it’s so good to be able to have that human to human interaction. Reviewed on: 10th March 2023

Best bank ever

Metro is the best bank anyone could ask for they are so helpful and very reliable. Would highly recommend Reviewed on: 10th March 2023

Very good customer service.

I think Metro is the best bank in the UK because if it’s customer service, I feel like they actually care about me. Reviewed on: 10th March 2023

Excellent app for managing current account transactions

The Metro Bank App is excellent, saves time. Reviewed on: 10th March 2023

Metro Bank

From the Customer Service to the tools and utilities that is offered, it is all to the highest standard with the most welcoming teams in every Metro Bank. I have visited a couple different ones throughout the UK, and they have all come to me with the same level of professionalism and friendliness, giving me all the help I needed. Reviewed on: 10th March 2023

Easy Banking

ive been with metro bank for years and the service is excellent, theres no other bank like it in the uk with their opening times and friendly staff and instant bank card printing for forgetful people like myself Reviewed on: 10th March 2023

Awesome

Metro is amazing, customer service is wonderful, friendly, extremely helpful, love banking with them. Reviewed on: 10th March 2023

Seamless banking experience

One of the best banks in the UK . I’ve had a very good experience with their service and would recommend others to become metro bank customers. Reviewed on: 10th March 2023

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