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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Amazing easy access bank that opens everyday

Is really easy to managed, well secured and protected and the staff is very friendly, they also open everyday which is amazing for a bank. Reviewed on: 10th March 2023

Outstanding

Very good service,I really love spending money,purchage etc,Metro bank service is overall outstanding. Reviewed on: 10th March 2023

Great support

In person support has always been great. Would be good if online support could be strengthened Reviewed on: 10th March 2023

Amazing

Metro bank opening hours and customer service is immaculate. I love banking with metro and would say its my favourite! Reviewed on: 10th March 2023

The Greatest Bank

The Best Attention Care Availability Understanding Position Value Reviewed on: 10th March 2023

The most efficient bank I have

I am always able to get through to someone and have a chat. As things have become so tech savvy it’s so good to be able to have that human to human interaction. Reviewed on: 10th March 2023

Best bank ever

Metro is the best bank anyone could ask for they are so helpful and very reliable. Would highly recommend Reviewed on: 10th March 2023

Very good customer service.

I think Metro is the best bank in the UK because if it’s customer service, I feel like they actually care about me. Reviewed on: 10th March 2023

Excellent app for managing current account transactions

The Metro Bank App is excellent, saves time. Reviewed on: 10th March 2023

Metro Bank

From the Customer Service to the tools and utilities that is offered, it is all to the highest standard with the most welcoming teams in every Metro Bank. I have visited a couple different ones throughout the UK, and they have all come to me with the same level of professionalism and friendliness, giving me all the help I needed. Reviewed on: 10th March 2023

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