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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Very posh & friendly

5
A bank that treats a poor man like a billionaire. Large friendly bank. Reviewed on: 10th March 2023
Dom's avatar
Dom

Everyday Banking

5
Very good service and most efficient bank ever which is open seven days a week. Great Reviewed on: 10th March 2023
Mohammad khukan's avatar
Mohammad khukan

Very helpful

4
Had to go in branch, very helpful and quick to respond Reviewed on: 10th March 2023
Wayne Clarke's avatar
Wayne Clarke

Professionalism and helpful to all

4
Went to ope an account , recieved all the information I need . The team was very informative Reviewed on: 10th March 2023
Rose's avatar
Rose

There when you need them

5
Recently opened a bank account for my daughter as she turned 11. As I have an account we had it up and running in an hour. App sorted and card printed in store. She was so happy she could go out spending her birthday money straight away. They even gave her a little birthday which was an amazing touch and something that she enjoyed tucking into when she got home. Reviewed on: 10th March 2023
Andrew Carter's avatar
Andrew Carter

Great customer service

5
Open hours to suit people, friendly and very helpful Reviewed on: 10th March 2023
Ernie 's avatar
Ernie

best bank

5
they listen to any queries and sort them out Reviewed on: 10th March 2023
Stephen's avatar
Stephen

best bank

5
best bank ever , always someone to talk too very freindly and helpful Reviewed on: 10th March 2023
karen munns's avatar
karen munns

Best Bank

5
Metro Bank is all you could ask for in a bank. They're reliable, welcoming and so incredibly helpful. It's comforting knowing that my money is with them. Reviewed on: 10th March 2023
Lily's avatar
Lily

Excellent

5
It’s very good bank very helpful. Reviewed on: 10th March 2023
Ch Muhammad Irfan's avatar
Ch Muhammad Irfan

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