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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Current account review with Metro

5
I would l8be ho recommend Metro Banm as they ate open every day with longer hours which makes it so much more accessible to fit around your sorting life. Reviewed on: 10th March 2023
Sue Butler's avatar
Sue Butler

Great customer service

5
I have a lot say about metro bank, but let me just mention one point only. My point’s when the first time I came to the Uk most the bank refused to open account for because I was asylum seekers, however only metro accepted me and treated like UK citizens. Thanks metro bank Reviewed on: 10th March 2023
MR M Jumma's avatar
MR M Jumma

Staff excellent friendly and inviting always helpful

5
Always kept updated with new products / services Reviewed on: 10th March 2023
Annette tuite's avatar
Annette tuite

Specific service

5
Individual quick service at convenient times. Reviewed on: 10th March 2023
rhysgormley@hotmail.com's avatar
[email protected]

Great customer service

5
Great customer service teams based in the U.K. Prompt and great app Reviewed on: 10th March 2023
NS's avatar
NS

Keep it up

5
Amazing service and I believe you will continue this better survice Reviewed on: 10th March 2023
Muhammad usama's avatar
Muhammad usama

Very good bank

5
There polite very friendly and helpful in every way Reviewed on: 10th March 2023
Angelina Allwright's avatar
Angelina Allwright

smooth and easy

5
Metro bank is how banking should be, all branch staff are courteous and prompt with their support of customers, the branches are open outside of the key hours where most people work, meaning you don't have to take time off work to do the simplest banking chores. Reviewed on: 10th March 2023
Ashley Darkwood's avatar
Ashley Darkwood

Brilliant

5
Since opening up the account I have never had a problem lost my card went into branch and in less then 10 mins came out with new card customer services very good aswell sorted my problem straight away Reviewed on: 10th March 2023
justin Parker's avatar
justin Parker

Best bank ive had

5
I needed an account that suited me not the bank and Metro provided this. Its easy to use and well run. Would highly recommend this bank. Reviewed on: 10th March 2023
Nikki Burgess 's avatar
Nikki Burgess

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