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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Staff excellent friendly and inviting always helpful

Always kept updated with new products / services Reviewed on: 10th March 2023

Specific service

Individual quick service at convenient times. Reviewed on: 10th March 2023

Great customer service

Great customer service teams based in the U.K. Prompt and great app Reviewed on: 10th March 2023

Keep it up

Amazing service and I believe you will continue this better survice Reviewed on: 10th March 2023

Very good bank

There polite very friendly and helpful in every way Reviewed on: 10th March 2023

smooth and easy

Metro bank is how banking should be, all branch staff are courteous and prompt with their support of customers, the branches are open outside of the key hours where most people work, meaning you don't have to take time off work to do the simplest banking chores. Reviewed on: 10th March 2023

Brilliant

Since opening up the account I have never had a problem lost my card went into branch and in less then 10 mins came out with new card customer services very good aswell sorted my problem straight away Reviewed on: 10th March 2023

Best bank ive had

I needed an account that suited me not the bank and Metro provided this. Its easy to use and well run. Would highly recommend this bank. Reviewed on: 10th March 2023

Best in uk

top bank with 5 star customer service, Metro is a bank that understands its customer needs and values their needs. Reviewed on: 10th March 2023

Wonderful bank

Friendly, knowledgeable staff, great quality service, great products and quick service Reviewed on: 10th March 2023

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