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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great customer service

Always someone is there to help. Reviewed on: 10th March 2023

Customer service

Metro bank are a accommodating bank where they help you for your needs and concerns in the most professional and caring way. I’ve been with metro for years now and I am pleased with their customer service. They’re straight to the point and very quick to resolve problems which is great for the company. Reviewed on: 10th March 2023

Very professional and friendly staff

Anytime I have an issue the bank solve it on the spot. Reviewed on: 10th March 2023

Great service

Absolutely fantastic no complaints. Love their service in every way! Definitely number one for convenience. Reviewed on: 10th March 2023

Kindness and ease!

Metro Bank has consistently gone above and beyond to assist me in whatever I need. They treat me with kindness, and ensure the banking process is as quick and easy as possible! Reviewed on: 10th March 2023

Best bank I have had any dealings with

Nothing is to much trouble when I had a problem Reviewed on: 10th March 2023

Fantastic company

Great service and super friendly staff. Nothing but good words to say about them in the community Reviewed on: 10th March 2023

Great all-round customer experience

I absolutely love this bank. My Internet banking and mobile banking experience with Metro Bank has been amazing! Reviewed on: 10th March 2023

Very good indeed

Awesome staff very helpful, open longer on days when others are closed. Ease to open accounts. Very good friendly relaxing atmosphere. Reviewed on: 10th March 2023

Banking with metro.

Metro bank is a friendly and convenient bank. Putting the needs of their customers is always first. Reviewed on: 10th March 2023

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