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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Fast response, Polite Staff, All branches with long working hours

Metro bank has high quality services with polite staff, branches with long working hours which makes it easy to reach after work and use services inside the branch. Also, the app is very simple to use Reviewed on: 10th March 2023

amazing

i love metro i’ve been with them for years and had a savers account with them and now a debit card. they’re amazing and so helpful highly recommend Reviewed on: 10th March 2023

Quality Service

In all my dealings I’ve found this bank to be efficient and friendly Reviewed on: 10th March 2023

Simple and reliable

Never had a problem with metro, they’re always there and make things so easy to handle Reviewed on: 10th March 2023

Brilliant Bank

Nothing to say other than why are you NOT banking with Metro Reviewed on: 10th March 2023

Overall great service

Always there when you need them Reviewed on: 10th March 2023

They have the friendliest staff, and are so helpful!

When I once got my debit card stolen, I contacted metro and immediately sorted me out. Reviewed on: 10th March 2023

To Metro Bank with Love.

Metro Bank is BEST and BETTER then NHS & any Gp Practices. Why? Metro bank is there 24/7 7days a week. Most banks are closing the bank near you, where as Marvelous Metro Bank is busy opening stores. Metro Bank is the Best Bank for me. My Hats Off to you Metro Bank! The Best Reviewed on: 10th March 2023

Great customer service

Always someone is there to help. Reviewed on: 10th March 2023

Customer service

Metro bank are a accommodating bank where they help you for your needs and concerns in the most professional and caring way. I’ve been with metro for years now and I am pleased with their customer service. They’re straight to the point and very quick to resolve problems which is great for the company. Reviewed on: 10th March 2023

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