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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Simple and reliable

Never had a problem with metro, they’re always there and make things so easy to handle Reviewed on: 10th March 2023

Brilliant Bank

Nothing to say other than why are you NOT banking with Metro Reviewed on: 10th March 2023

Overall great service

Always there when you need them Reviewed on: 10th March 2023

They have the friendliest staff, and are so helpful!

When I once got my debit card stolen, I contacted metro and immediately sorted me out. Reviewed on: 10th March 2023

To Metro Bank with Love.

Metro Bank is BEST and BETTER then NHS & any Gp Practices. Why? Metro bank is there 24/7 7days a week. Most banks are closing the bank near you, where as Marvelous Metro Bank is busy opening stores. Metro Bank is the Best Bank for me. My Hats Off to you Metro Bank! The Best Reviewed on: 10th March 2023

Great customer service

Always someone is there to help. Reviewed on: 10th March 2023

Customer service

Metro bank are a accommodating bank where they help you for your needs and concerns in the most professional and caring way. I’ve been with metro for years now and I am pleased with their customer service. They’re straight to the point and very quick to resolve problems which is great for the company. Reviewed on: 10th March 2023

Very professional and friendly staff

Anytime I have an issue the bank solve it on the spot. Reviewed on: 10th March 2023

Great service

Absolutely fantastic no complaints. Love their service in every way! Definitely number one for convenience. Reviewed on: 10th March 2023

Kindness and ease!

Metro Bank has consistently gone above and beyond to assist me in whatever I need. They treat me with kindness, and ensure the banking process is as quick and easy as possible! Reviewed on: 10th March 2023

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