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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,570 reviews, last reviewed 27th May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
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BM
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Fast response, Polite Staff, All branches with long working hours

5
Metro bank has high quality services with polite staff, branches with long working hours which makes it easy to reach after work and use services inside the branch. Also, the app is very simple to use Reviewed on: 10th March 2023
MrCoorneliuS's avatar
MrCoorneliuS

amazing

5
i love metro i’ve been with them for years and had a savers account with them and now a debit card. they’re amazing and so helpful highly recommend Reviewed on: 10th March 2023
Emma Golding's avatar
Emma Golding

Quality Service

5
In all my dealings I’ve found this bank to be efficient and friendly Reviewed on: 10th March 2023
Perry Atwood's avatar
Perry Atwood

Simple and reliable

5
Never had a problem with metro, they’re always there and make things so easy to handle Reviewed on: 10th March 2023
tiabernier1108@gmail.com's avatar
[email protected]

Brilliant Bank

5
Nothing to say other than why are you NOT banking with Metro Reviewed on: 10th March 2023
Lynn Cocksedge's avatar
Lynn Cocksedge

Overall great service

5
Always there when you need them Reviewed on: 10th March 2023
Shae's avatar
Shae

They have the friendliest staff, and are so helpful!

5
When I once got my debit card stolen, I contacted metro and immediately sorted me out. Reviewed on: 10th March 2023
Blessing's avatar
Blessing

To Metro Bank with Love.

5
Metro Bank is BEST and BETTER then NHS & any Gp Practices. Why? Metro bank is there 24/7 7days a week. Most banks are closing the bank near you, where as Marvelous Metro Bank is busy opening stores. Metro Bank is the Best Bank for me. My Hats Off to you Metro Bank! The Best Reviewed on: 10th March 2023
Harish Shah's avatar
Harish Shah

Great customer service

5
Always someone is there to help. Reviewed on: 10th March 2023
Mariama Bah's avatar
Mariama Bah

Customer service

5
Metro bank are a accommodating bank where they help you for your needs and concerns in the most professional and caring way. I’ve been with metro for years now and I am pleased with their customer service. They’re straight to the point and very quick to resolve problems which is great for the company. Reviewed on: 10th March 2023
Sana Syed's avatar
Sana Syed

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