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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

A challenger bank that should have not bothered

Metro Bank is a wannabe, from their branch staff, to their back office procedures - here’s how it to do banking. Dog treats and lollipop’s don’t make for good banking. Train your staff, remove the chip from their shoulders, and provide customer service. Reviewed on: 10th March 2023

Very helpful staff

whenever I visit the bank the staff always make me feel welcome and quickly and professionally deal with everything I need Reviewed on: 10th March 2023

Brilliant

Metro bank are always there to help and fulfill all my banking needs Reviewed on: 10th March 2023

Nice banking system.

Easy to transfer money from one account to the other. Reviewed on: 10th March 2023

Banking made Simple

Love this bank.... I lost my card walked in to my local store new one there and then treats for my little pup as and when I have to bring him, my daughter loves the M money box and just around simple to get get banking done right Reviewed on: 10th March 2023

Awesome! Print New Debit Card in Branch

Awesome Reviewed on: 10th March 2023

it has really been amazing banking with Metro

I used to have issues with the banks when i arrived Uk but when i found out about Metro i said let me give them a try and they proved all my doubts Reviewed on: 10th March 2023

Metro bank is the best

Quick card payment and printing Reviewed on: 10th March 2023

Good customer service

First time at the bank was timeless, they have a good customer care. They explained every product to me and I understood everything. Metro Bank best bank ever! Reviewed on: 10th March 2023

Nice and good service

The collegue are very polite, the service is good and fast Reviewed on: 10th March 2023

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