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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Metro Bank

Great bank, no overseas charges for using debit card Reviewed on: 10th March 2023

Top bank

Never any issues! Always reliable and always friendly ! Reviewed on: 10th March 2023

They always answers the phone speedy and correctly

They have people that I know about - and when they change to another branch they arrange and tell you the new contact details Reviewed on: 10th March 2023

Great service

Very friendly customer service and smooth banking experience Reviewed on: 10th March 2023

Excellent

Always available which is a bonus when working Reviewed on: 10th March 2023

A challenger bank that should have not bothered

Metro Bank is a wannabe, from their branch staff, to their back office procedures - here’s how it to do banking. Dog treats and lollipop’s don’t make for good banking. Train your staff, remove the chip from their shoulders, and provide customer service. Reviewed on: 10th March 2023

Very helpful staff

whenever I visit the bank the staff always make me feel welcome and quickly and professionally deal with everything I need Reviewed on: 10th March 2023

Brilliant

Metro bank are always there to help and fulfill all my banking needs Reviewed on: 10th March 2023

Nice banking system.

Easy to transfer money from one account to the other. Reviewed on: 10th March 2023

Banking made Simple

Love this bank.... I lost my card walked in to my local store new one there and then treats for my little pup as and when I have to bring him, my daughter loves the M money box and just around simple to get get banking done right Reviewed on: 10th March 2023

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