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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Excellent

5
Excellent quick service always happy to help and of course doggy friendly Reviewed on: 10th March 2023
Debbie's avatar
Debbie

Simply the best

5
Opens late, which works with works with my working hours. Reviewed on: 10th March 2023
Toni Mitchell's avatar
Toni Mitchell

Easy and Always Helpful

5
I’ve been banking with Metro Bank for 8/9 years now and wouldn’t change them. Always helpful when needed, online banking is easy and the app always runs smoothly. Reviewed on: 10th March 2023
Maggie Wizental's avatar
Maggie Wizental

The only bank services I will ever use

5
I’ve had many different enquiries and situations and they all have been dealt with extreme professionalism and in time. Including when I had my card stolen I really appreciate the efforts Metro did to help me at such a difficult time. They are always there - what more can you ask for? Reviewed on: 10th March 2023
Monica Dimitrova's avatar
Monica Dimitrova

Bank trust

5
I always have been treated with respect. Reviewed on: 10th March 2023
David Chapman's avatar
David Chapman

Metro Bank

4
Great bank, no overseas charges for using debit card Reviewed on: 10th March 2023
Perry Chirico's avatar
Perry Chirico

Top bank

5
Never any issues! Always reliable and always friendly ! Reviewed on: 10th March 2023
Ben Cousins's avatar
Ben Cousins

They always answers the phone speedy and correctly

4
They have people that I know about - and when they change to another branch they arrange and tell you the new contact details Reviewed on: 10th March 2023
Tore John Helle's avatar
Tore John Helle

Great service

5
Very friendly customer service and smooth banking experience Reviewed on: 10th March 2023
Steby Joseph's avatar
Steby Joseph

Excellent

5
Always available which is a bonus when working Reviewed on: 10th March 2023
Karen's avatar
Karen

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