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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Very Responsive Bank with quality service

I use metro bank for my personal day to day banking. There service are awesome. Give always satisfaction service with quality care. I just love there services Reviewed on: 10th March 2023

Bank that cares

From the moment you enter the Bank you are greeted and put at ease. Never have I encountered any issues. The money machine is a great addition for my holiday change. Also get to leave with a treat for my dog. Reviewed on: 10th March 2023

Yes is very Good

Perfect FOR everyone and easily to make banking Reviewed on: 10th March 2023

The bastion of in person banking

I love the fact that if I need to I have a local branch that is open at convenient times for me and I can always get the assistance I need. App is intuitive and easy to use Reviewed on: 10th March 2023

Best service

Always avaiable and friendly will never change them. Reviewed on: 10th March 2023

My favourite bank in UK

Easy straight forward bank never had any issues with them. Amazing service and friendly staff. Reviewed on: 10th March 2023

Any time any day

Metro Bank goes above and beyond in being available, you need the service the most. Other banks suffer from this and usually are closed or understaffed when requiring counter services. Reviewed on: 10th March 2023

Easy, accessible and excellent customer service!

Metro is the most accessible bank to use. It is not only open 9-5, Monday to Friday, but also at times when people can actually visit a branch to solve any problems they may be having. Every problem I have had with Metro has been easy to solve and is solved by a wonderful team, who are kind and willing to go above and beyond. There is barely a waiting time, as they are well staffed, and all staff are incredibly knowledgeable. I could not recommend Metro highly enough. It's easy, accessible and friendly. I am very pleased I dropped my previous bank for Metro! Reviewed on: 10th March 2023

Excellent service

No complaints every thing is correct when I need to get in contact with them Reviewed on: 10th March 2023

My bank

For me personally is the best customer service Reviewed on: 10th March 2023

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