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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

BEST BANK EVER

I’ve been with Metro Bank since 2015 , cash card to current account and now a credit card with Metro Bank. The app is really good. The staff at the bank are like family especially in Slough, where I used to live and now even in Luton. The bank staff are the amazing! Literally so kind! and the bets thing is THE SAFETY DEPOSIT BANK! Reviewed on: 10th March 2023

Easy

Easy to use overseas, no charges, great opening hours and helpful staff Reviewed on: 10th March 2023

Smart, quick and efficient

Always had a prompt service from metro bank staff and never been disappointed Reviewed on: 10th March 2023

Best account I've had

I've had multiple accounts with multiple banks and this is without a doubt the best one I've ever had Reviewed on: 10th March 2023

Brilliant

Brilliant, easy banking. Absolutely love it! Reviewed on: 10th March 2023

Metro is a very great bank open 7 day's a week too,and are open too lot's of options

Well deserved to win Reviewed on: 10th March 2023

ST Davids branch,Cardiff.

Helpful and timely assistance when required from staff. From a digital perspective,easy and secure app to use. No hassles Reviewed on: 10th March 2023

Amazing customer care

Great App and good customer services Reviewed on: 10th March 2023

Best customer support

Best Supporting customer service Reviewed on: 10th March 2023

Metro Bank

Easy to use and manage my money using online banking Reviewed on: 10th March 2023

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