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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good

Good well done good service nice answer Reviewed on: 10th March 2023

Metro banking

Never any issues always served with a smile , love the decor and spacious feel when you enter the Metro Bank Reviewed on: 10th March 2023

Great bank

Always willing to help never had any bad experience with them. Reviewed on: 10th March 2023

Brilliant service

They never failed to satisfy my demands Reviewed on: 10th March 2023

Great website and facilities

Useful website features, friendly staff when forget password, great opening hours and physically located near me. Reviewed on: 10th March 2023

Great customer experience

I like Metro Bank not only for its great facilities (open until late, operative services, great fees, ecc) but for the great people working in Metro Bank that I have always found: ready to help, efficiency, very good communication skills, expertise always accompanied by a nice smile. Thank you Metro Bank! Reviewed on: 10th March 2023

Well pleased with the secvices

They’re always ready to helpful on phone or in person with encouragement Reviewed on: 10th March 2023

Banking

Great customer service and banking Reviewed on: 10th March 2023

Ok !

Good service! Nice personal easy! Reviewed on: 10th March 2023

Great Bank

Every time I experienced an issue with banking or anything else customer service staff has been more than helpful in assisting me. They are open longer than any bank as well which is also quite helpful since I'm not home till 5-5:30 in the evening. Reviewed on: 10th March 2023

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