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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Banking

Great customer service and banking Reviewed on: 10th March 2023

Ok !

Good service! Nice personal easy! Reviewed on: 10th March 2023

Great Bank

Every time I experienced an issue with banking or anything else customer service staff has been more than helpful in assisting me. They are open longer than any bank as well which is also quite helpful since I'm not home till 5-5:30 in the evening. Reviewed on: 10th March 2023

Five Stars

My experience with Metro Bank has excellent customer service and on line dealing , the Bank takes prompt action if there's any suspicious or fraudulent activity in my account by contacting me immediately for clarification. I love my experience with Metro Bank Reviewed on: 10th March 2023

Good banking and the best service

Wen you call up any problems it's not to much and the problem are easy for the staff I'm well please my bank is great kool Reviewed on: 10th March 2023

Great service in every branch, useful and informative, dedicated

As above, incredibly quick, useful, friendly, efficient Reviewed on: 10th March 2023

Setting the Bar for how I wish to be treated by other Companies

It's just a Bank, right! Metro Bank have always treated me with respect, and I feel valued as a Customer. They welcome my Dog, and provide water and treats for him. If the staff are not so busy, they will come and greet my Dog. If I loose my Card, they can Print a replacement in a matter of minutes. The Staff are always friendly and patient with me, having Autism I tend to ask lots of questions. I am never rushed or made to feel unwelcome. They really have set the Bar for how I wish to be treated by all companies. The certainly get my Vote. Reviewed on: 10th March 2023

The best bank

I VERY satisfied in all product fron my current account Reviewed on: 10th March 2023

Currently

They working seven days aweak& give good service Reviewed on: 10th March 2023

Stunning!

The service that I receive from Metro Bank is on a par with a top quality hotel or flying 1st class. It's not just the normal banking functions. Where Metro excel is in understanding what life is like for their customers and how to make it easy for them. Little things like being able to print a new debit card in store, having branches that are open every day of the week, being able to speak to a real person and even having toilets that are available for anyone in the bank to use. Even their bank statements and letters are a pleasure to receive. I have been so impressed that I recommend all my family and friends to bank with Metro. Reviewed on: 10th March 2023

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