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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Amazing customer care

Great App and good customer services Reviewed on: 10th March 2023

Best customer support

Best Supporting customer service Reviewed on: 10th March 2023

Metro Bank

Easy to use and manage my money using online banking Reviewed on: 10th March 2023

Good

Good well done good service nice answer Reviewed on: 10th March 2023

Metro banking

Never any issues always served with a smile , love the decor and spacious feel when you enter the Metro Bank Reviewed on: 10th March 2023

Great bank

Always willing to help never had any bad experience with them. Reviewed on: 10th March 2023

Brilliant service

They never failed to satisfy my demands Reviewed on: 10th March 2023

Great website and facilities

Useful website features, friendly staff when forget password, great opening hours and physically located near me. Reviewed on: 10th March 2023

Great customer experience

I like Metro Bank not only for its great facilities (open until late, operative services, great fees, ecc) but for the great people working in Metro Bank that I have always found: ready to help, efficiency, very good communication skills, expertise always accompanied by a nice smile. Thank you Metro Bank! Reviewed on: 10th March 2023

Well pleased with the secvices

They’re always ready to helpful on phone or in person with encouragement Reviewed on: 10th March 2023

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