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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great customer experience

I like Metro Bank not only for its great facilities (open until late, operative services, great fees, ecc) but for the great people working in Metro Bank that I have always found: ready to help, efficiency, very good communication skills, expertise always accompanied by a nice smile. Thank you Metro Bank! Reviewed on: 10th March 2023

Well pleased with the secvices

They’re always ready to helpful on phone or in person with encouragement Reviewed on: 10th March 2023

Banking

Great customer service and banking Reviewed on: 10th March 2023

Ok !

Good service! Nice personal easy! Reviewed on: 10th March 2023

Great Bank

Every time I experienced an issue with banking or anything else customer service staff has been more than helpful in assisting me. They are open longer than any bank as well which is also quite helpful since I'm not home till 5-5:30 in the evening. Reviewed on: 10th March 2023

Five Stars

My experience with Metro Bank has excellent customer service and on line dealing , the Bank takes prompt action if there's any suspicious or fraudulent activity in my account by contacting me immediately for clarification. I love my experience with Metro Bank Reviewed on: 10th March 2023

Good banking and the best service

Wen you call up any problems it's not to much and the problem are easy for the staff I'm well please my bank is great kool Reviewed on: 10th March 2023

Great service in every branch, useful and informative, dedicated

As above, incredibly quick, useful, friendly, efficient Reviewed on: 10th March 2023

Setting the Bar for how I wish to be treated by other Companies

It's just a Bank, right! Metro Bank have always treated me with respect, and I feel valued as a Customer. They welcome my Dog, and provide water and treats for him. If the staff are not so busy, they will come and greet my Dog. If I loose my Card, they can Print a replacement in a matter of minutes. The Staff are always friendly and patient with me, having Autism I tend to ask lots of questions. I am never rushed or made to feel unwelcome. They really have set the Bar for how I wish to be treated by all companies. The certainly get my Vote. Reviewed on: 10th March 2023

The best bank

I VERY satisfied in all product fron my current account Reviewed on: 10th March 2023

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