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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Currently

They working seven days aweak& give good service Reviewed on: 10th March 2023

Stunning!

The service that I receive from Metro Bank is on a par with a top quality hotel or flying 1st class. It's not just the normal banking functions. Where Metro excel is in understanding what life is like for their customers and how to make it easy for them. Little things like being able to print a new debit card in store, having branches that are open every day of the week, being able to speak to a real person and even having toilets that are available for anyone in the bank to use. Even their bank statements and letters are a pleasure to receive. I have been so impressed that I recommend all my family and friends to bank with Metro. Reviewed on: 10th March 2023

I am very satisfied with the work of Metro Bank

Metro Bank employs experts in their field! I recommend Metrobank to all my friends Reviewed on: 10th March 2023

Excellent service

Since I open account I am happy with metro bank than others Reviewed on: 10th March 2023

Customer service

Every time I have had a problem I ring and the customer service is excellent Reviewed on: 10th March 2023

Open 7 days a week!

Working 9-5 during the week means any issues I can still walk into my bank and speak to someone ANY day of the week, get a new card printed there and then if it's lost and their really helpful in store. Reviewed on: 10th March 2023

Great experience all the time

As a international student I went to open an account for me to few banks. Metro bank was the best bank that helps me very freindly manner and I could open an account in first attempt. All branches open in early and close late. Very freindly staff. Many thanks to metro bank. Reviewed on: 10th March 2023

Best bank by a margin!

Brilliant service and availability. Always quick and easy to deal with. Reviewed on: 10th March 2023

Very. Helpful and courteous

As I am abroad at the moment and if I have any Problems they get fixed fairly Fast Reviewed on: 10th March 2023

Metro Bank is the best bank so far

They deliver quality services and they are available at all time Reviewed on: 10th March 2023

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