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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Metro bank

Excellent service very helpful and excellent service especially for Disabled customers Reviewed on: 10th March 2023

First class customer services.

The branch in Cambridge were able to set a new card for my account immediately. I have never had that level of service from any other bank. MetroBank is a friendly, customer centred bank. They understand better than any other bank how people's working lives are complicated and sometimes we need a face to face conversation with a bank. Being open over a weekend is just one sign of a progressive bank thinking about its customers needs. MetroBank are a modern bank adapting to a modern world. Best thing I ever did financially transferring my income to them. Reviewed on: 10th March 2023

MetroBank is fab!

The only bank that would open an account for us when we moved to the UK and we have been impressed with their service ever since. Reviewed on: 10th March 2023

Best Bank

I opened account with Metro bank the staff were so helpful and kind and no hassle at all I would defo recommend metro bank to all truly you deserve Best British Bank award Reviewed on: 10th March 2023

One of the top online UK banks

Easy access to customers services and constantly providing information Reviewed on: 10th March 2023

Excellent bank

Fabulous bank customer care is good Reviewed on: 10th March 2023

Excellent service

A Bank that truly understands and acknowledges legitimate small businesses in the UK. Reviewed on: 10th March 2023

Money Excellence Top Rated Opulence

Customer service are always on the ball instore banking Reviewed on: 10th March 2023

What a helpful bank

As I’ve moved to the uk from Ireland it was a struggle to get a bank account but Metro really helped me and gave me guidance to open an account with them and I have no doubts Metro will just get bigger and better as they’ve the people’s interest at heart. Reviewed on: 10th March 2023

Bank is open when it is required, not when the banks deem it to be so.

Can get to the bank outside normal banking hours, including Sundays. Reviewed on: 10th March 2023

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