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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best Bank

I opened account with Metro bank the staff were so helpful and kind and no hassle at all I would defo recommend metro bank to all truly you deserve Best British Bank award Reviewed on: 10th March 2023

One of the top online UK banks

Easy access to customers services and constantly providing information Reviewed on: 10th March 2023

Excellent bank

Fabulous bank customer care is good Reviewed on: 10th March 2023

Excellent service

A Bank that truly understands and acknowledges legitimate small businesses in the UK. Reviewed on: 10th March 2023

Money Excellence Top Rated Opulence

Customer service are always on the ball instore banking Reviewed on: 10th March 2023

What a helpful bank

As I’ve moved to the uk from Ireland it was a struggle to get a bank account but Metro really helped me and gave me guidance to open an account with them and I have no doubts Metro will just get bigger and better as they’ve the people’s interest at heart. Reviewed on: 10th March 2023

Bank is open when it is required, not when the banks deem it to be so.

Can get to the bank outside normal banking hours, including Sundays. Reviewed on: 10th March 2023

Easy account

Always easy to use, online banking very simple, great customer service if I ever have any isssues Reviewed on: 10th March 2023

Very good bank

Love the actual bui,ding very warm and plenty of staff Reviewed on: 10th March 2023

Amazing service

Never had a problem with the bank, amazing staff Reviewed on: 10th March 2023

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