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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Good bank

I find this bank easy to work with it's very helpful Reviewed on: 10th March 2023

many branches, friendly staff

I didn't have many requirements, but what I needed was solved Reviewed on: 10th March 2023

Excellent customer service

I am very satisfied with Metro Bank. The customer service team is very efficient and I have always had my enquiries handled with great professionalism. Reviewed on: 10th March 2023

Good

The best make me feel always safe Reviewed on: 10th March 2023

Just good friendly service

Just good friendly service and that is all you need Reviewed on: 10th March 2023

Had so many issues with this bank

Honestly I wouldn’t recommend the bank had so many problems with my card getting locked out and blocked Reviewed on: 10th March 2023

Great

Never had a problem and if need always get in touch with them quick and friendly Reviewed on: 10th March 2023

Best Banking experience ever

So easy to bank with metro both child and pet friendly, no long queues staff always very professional helpful and on hand, bank itself is an open and inviting space. Always colouring and lollipops to entertain my son, going to the bank is now an enjoyable experience, not the long, dull, boring experience you get in other banks. Reviewed on: 10th March 2023

Really good and easy Bank to use

Very happy with the service and simplicity of using the app Reviewed on: 10th March 2023

Best experience

Very well trained staff very respectful and responsive Reviewed on: 10th March 2023

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