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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easy account

Always easy to use, online banking very simple, great customer service if I ever have any isssues Reviewed on: 10th March 2023

Very good bank

Love the actual bui,ding very warm and plenty of staff Reviewed on: 10th March 2023

Amazing service

Never had a problem with the bank, amazing staff Reviewed on: 10th March 2023

One of the best customer related bank. Great service delivery.

This is one of the best customer related bank. The services are outstanding. Reviewed on: 10th March 2023

Great service over the last few years

Metro have been a great bank to have - the team in-store and over the phone are always very helpful and have been able to resolve my query super fast. I would definitely recommend them to my friends and family! Reviewed on: 10th March 2023

Excellent mobile banking App

Efficient, easy to use, great international payments system, free to use on multiple devices, whats not to like? Brilliant banking service! Reviewed on: 10th March 2023

Quick and easy

Find Metro is just very quick and easy to use! Most of a bouncer, very technical long winded and bad customer service! Not metro Reviewed on: 10th March 2023

The service here is awesome

I really love their client service and they did everything under half an hour even with opening an account. It’s awesome Reviewed on: 10th March 2023

Most convenient

I lost my card somewhere. They printed my card in the branch in a few minutes. Reviewed on: 10th March 2023

good

new banker with metro currently but good so far Reviewed on: 10th March 2023

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