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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

One of the best customer related bank. Great service delivery.

This is one of the best customer related bank. The services are outstanding. Reviewed on: 10th March 2023

Great service over the last few years

Metro have been a great bank to have - the team in-store and over the phone are always very helpful and have been able to resolve my query super fast. I would definitely recommend them to my friends and family! Reviewed on: 10th March 2023

Excellent mobile banking App

Efficient, easy to use, great international payments system, free to use on multiple devices, whats not to like? Brilliant banking service! Reviewed on: 10th March 2023

Quick and easy

Find Metro is just very quick and easy to use! Most of a bouncer, very technical long winded and bad customer service! Not metro Reviewed on: 10th March 2023

The service here is awesome

I really love their client service and they did everything under half an hour even with opening an account. It’s awesome Reviewed on: 10th March 2023

Most convenient

I lost my card somewhere. They printed my card in the branch in a few minutes. Reviewed on: 10th March 2023

good

new banker with metro currently but good so far Reviewed on: 10th March 2023

Good bank

I find this bank easy to work with it's very helpful Reviewed on: 10th March 2023

many branches, friendly staff

I didn't have many requirements, but what I needed was solved Reviewed on: 10th March 2023

Excellent customer service

I am very satisfied with Metro Bank. The customer service team is very efficient and I have always had my enquiries handled with great professionalism. Reviewed on: 10th March 2023

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