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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Easy to open a current account

Unlike other banks, it’s easier to open a current account with metro and you get your bank card the same day. Metro also has one of the best customer services Reviewed on: 10th March 2023

Good bank

Good bank, friendly staff. Easy to use. Reviewed on: 10th March 2023

Great costumer service

Helpful friendly staff that are always willing to help in anyway they can Reviewed on: 10th March 2023

Amazing

They let me join them after having difficulty with other banks I’ve not had one issue the staff are very professional Reviewed on: 10th March 2023

I have thoroughly enjoyed banking with Metro

Easy access online and in person. good security measures to safe guard my account as well. Reviewed on: 10th March 2023

Best bank with exceptional services

I have been metro banks customer since 2018. Since then all the customer services and all other things about this bank are great and easy to understand. Reviewed on: 10th March 2023

Great in-store experience and services

I have visited Metro bank multiple times no other bank feels like it. The environment and the staff is welcoming and the servicesthey provide are top notch. Surely, Metro bank is going to be in top 3 banks of UK soon. Reviewed on: 10th March 2023

Amazing customer service

I went to metro bank when I had no other bank to go, the registering process was very easy and super quick they were able to print the card in store on the same day, this process usually takes up to a week or a fortnight with some banks but this took metro 2 days. Reviewed on: 10th March 2023

Super company, always very helpful

Nothing is too much trouble, all the staff i have dealt with are always so happy and smiley Reviewed on: 10th March 2023

The best bank ive ever had

I have tried a couple banks in my time and nothing tops metro bank. Ive never had any issues with them and the employees are extremely empathetic and helpful. Also there ISA interest rate is the best ive seen! I even told all my friends to switch to metro. If they dont win it, it doesnt make sense. Reviewed on: 10th March 2023

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