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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great bank

Had damaged card got it done there and then Reviewed on: 10th March 2023

Marvellous Metro

For a bank they go above and beyond really than what you would generally expect. Opening hours are a life saver, especially as I work full time it is difficult for me to go the usual banking hours so I particularly find that helpful. The banking is easy to use. I have always been a customer and think I always will be. Reviewed on: 10th March 2023

Easy to open a current account

Unlike other banks, it’s easier to open a current account with metro and you get your bank card the same day. Metro also has one of the best customer services Reviewed on: 10th March 2023

Good bank

Good bank, friendly staff. Easy to use. Reviewed on: 10th March 2023

Great costumer service

Helpful friendly staff that are always willing to help in anyway they can Reviewed on: 10th March 2023

Amazing

They let me join them after having difficulty with other banks I’ve not had one issue the staff are very professional Reviewed on: 10th March 2023

I have thoroughly enjoyed banking with Metro

Easy access online and in person. good security measures to safe guard my account as well. Reviewed on: 10th March 2023

Best bank with exceptional services

I have been metro banks customer since 2018. Since then all the customer services and all other things about this bank are great and easy to understand. Reviewed on: 10th March 2023

Great in-store experience and services

I have visited Metro bank multiple times no other bank feels like it. The environment and the staff is welcoming and the servicesthey provide are top notch. Surely, Metro bank is going to be in top 3 banks of UK soon. Reviewed on: 10th March 2023

Amazing customer service

I went to metro bank when I had no other bank to go, the registering process was very easy and super quick they were able to print the card in store on the same day, this process usually takes up to a week or a fortnight with some banks but this took metro 2 days. Reviewed on: 10th March 2023

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