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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Super company, always very helpful

Nothing is too much trouble, all the staff i have dealt with are always so happy and smiley Reviewed on: 10th March 2023

The best bank ive ever had

I have tried a couple banks in my time and nothing tops metro bank. Ive never had any issues with them and the employees are extremely empathetic and helpful. Also there ISA interest rate is the best ive seen! I even told all my friends to switch to metro. If they dont win it, it doesnt make sense. Reviewed on: 10th March 2023

The bank we can trust in

Metro bank has been great to me over the years. It was my first bank account since childhood and has only developed more and more since then. I’m impressed by how quickly they sort out issues with my card and if I’m ever unsure of anything I can count on them to explain or help with my situation. Thank you metro bank for being so reliable. Reviewed on: 10th March 2023

Great service

Very happy with the service provided. Reviewed on: 10th March 2023

A brilliant bank with very welcoming staff

I have always been impressed with the customer service I have received from Metro Bank. It is also very handy to have the option of receiving a replacement card in the branch immediately. It's dog friendly and I prefer to use my Metro Bank Card when I visit overseas because of the competitive international rates. Reviewed on: 10th March 2023

Best bank

I transferred my existing current account to Metro Bank in October last year, and couldn't be happier with the service. Being able to visit a branch, at a convenient time to fit in with the busy working week, enables me to take care of anything I need to, whilst speaking to a friendly and professional person. Metro Bank offers great opening hours, and friendly, professional service both in person and over the telephone. Reviewed on: 10th March 2023

Outstanding bank great service great people

Friendly bank and great staff and sound advice. Would love to win £1000 Reviewed on: 10th March 2023

Highly recommended

I opened the account initially as a backup account and to use for travelling but I find that the customer service is excellent and easily accessible. Reviewed on: 10th March 2023

My Metro

Metro is an excellent bank to be with they are there when you need them but don't keep hassling you when you don't. Best bank I have been with by far. Thank you Reviewed on: 10th March 2023

Reliable and Customer Oriented

Metro bank is a very reliable bank, their app is extremely clean and easy to use, which is especially beneficial for the elderly. They are quick to respond with any inquiry almost all year round, would definitely recommend to my peers. Reviewed on: 10th March 2023

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