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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Bank with a great service

For over 11 years at Metro, I haven’t had any issues with their customer service. They do Sort everything neatly all the time. so I would say overall my experience is been pretty good. Reviewed on: 10th March 2023

no fees abroad

easy to use with quick varification Reviewed on: 10th March 2023

Easy banking

I love the fact that it's open seven days a week. Makes banking easier Reviewed on: 10th March 2023

Everybody who banks with metro feels special

I feel very comfortable. I feel welcome always. Staff would usually come forward to meet you especially when you are in the queue. It is my family Bank. Last year, I travelled and returned peacefully to my bank without a problem Reviewed on: 10th March 2023

Very good option for safe deposit box

Team has been always helpful and supportive Reviewed on: 10th March 2023

Wonderful

Very good experience with Metro Bank Reviewed on: 10th March 2023

Very good customer service

Metro Bank Staff have to be one of the companies with the nicest people, I called recently regarding my card and a nice lady helped me step by step and guided me with what I needed to do Reviewed on: 10th March 2023

Great banking

One of the most helpful bank I have used. The fact that they are opened 7 days a week or they print your new card on the spot says it all. The app is so easy to use and I like it when you can see the overall spending and money coming in for each month and many more. I am a happy customer together with my family for many years. Reviewed on: 10th March 2023

Best customer service

I changed my accounts from Barclays to metro such an easy process everything was done for me so quickly and amazing customer service I wouldn’t bank anywhere else now Reviewed on: 10th March 2023

Ok - though have had a few issues

Had some issues but generally good Reviewed on: 10th March 2023

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