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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

The bank for working people

All the other banks are unavailable to working people as their opening hours don't suite their customers needs. Metro Banks opening hours allow me to keep a better control of my finances Reviewed on: 10th March 2023

Great Customer Service

Always a pleasure to go into my local branch. Everyone is genuinely pleased to help, always available for advice when I need it. In this day and age personal service like this is a real asset to the bank and most definitely its customers. Reviewed on: 10th March 2023

Really good bank , never a problem and good customer service.

Really good bank , never a problem and good Reviewed on: 10th March 2023

Satisfied customer

Customer service is excellent They have longer waiting times to be served than other banks and that is because metro bank has a greator number of customers interested in their cut above varied , sought after services Reviewed on: 10th March 2023

Metro bank are awesome

Easy banking friendly service and staff would one hundred percent recommend Reviewed on: 10th March 2023

Simply great

I moved from another high street bank due to they closed their bank in the centre. Metro made it So easy to switch bank and they have just made everything simple. Great to have my bank in town centre Reviewed on: 10th March 2023

Metro

Metro Bank bank has a reputation for delivering exceptional customer service and for having a friendly and approachable staff. Reviewed on: 10th March 2023

The bank managers are always on point

My card was lost and was printed for within five minutes which so wonderful Reviewed on: 10th March 2023

Great bank

I love Metro I remember going to a recruitment fair about 10 years ago when they were first starting up and they seemed like a no fuss bank with really cool pens and dog treats in their branches. I like metro a lot and the staff are really nice. Reviewed on: 10th March 2023

Best bank ever

My experience with metro bank has always been fast, accommodating and thorough. Reviewed on: 10th March 2023

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