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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Simply great

I moved from another high street bank due to they closed their bank in the centre. Metro made it So easy to switch bank and they have just made everything simple. Great to have my bank in town centre Reviewed on: 10th March 2023

Metro

Metro Bank bank has a reputation for delivering exceptional customer service and for having a friendly and approachable staff. Reviewed on: 10th March 2023

The bank managers are always on point

My card was lost and was printed for within five minutes which so wonderful Reviewed on: 10th March 2023

Great bank

I love Metro I remember going to a recruitment fair about 10 years ago when they were first starting up and they seemed like a no fuss bank with really cool pens and dog treats in their branches. I like metro a lot and the staff are really nice. Reviewed on: 10th March 2023

Best bank ever

My experience with metro bank has always been fast, accommodating and thorough. Reviewed on: 10th March 2023

Great Bank, my first choice by far.

One of not many banks that opens, not closing branches. Real people taking care of You and treat You like a person not a number, banks itself look good. You can easily find a place to seat. Opening hours and locations great. Worth mention that metro is the only bank with drive through banking and that’s different level. Thanks for Your great work, highly appreciated! Reviewed on: 10th March 2023

very good bank to bank with staff are respectful and quick to respond to your queries

very good bank to bank with staff are respectful and quick to respond to your queries Reviewed on: 10th March 2023

Good performance, no issues

I’ve experienced good performances from Metro Bank Reviewed on: 10th March 2023

Superb Customer Service

I recommended Metro Bank to my Mother having been with the bank since its early days . The level of Customer Service to my Mother has been superb, supportive and at a level far exceeding any experience received from other High Street banks. Reviewed on: 10th March 2023

Customer service

Always there to help you with very friendly staff Reviewed on: 10th March 2023

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