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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Fantastic

Simply the best bank around by far, opening times are far better than any other bank out there. Staff are always professional and could not be more helpful nothing is too much trouble for them I simply wouldn’t bank anywhere else. Reviewed on: 10th March 2023

I love it

I never had problems in the banking online paying or purchasing product I’m happy with metro bank Reviewed on: 10th March 2023

Anna B.

My perfect bank especially for weekend access! The best! Reviewed on: 10th March 2023

Great service

great service in store, could improve phone support Reviewed on: 10th March 2023

Best bank

Extremely helpful and great staff when visiting the bank Reviewed on: 10th March 2023

The bank for working people

All the other banks are unavailable to working people as their opening hours don't suite their customers needs. Metro Banks opening hours allow me to keep a better control of my finances Reviewed on: 10th March 2023

Great Customer Service

Always a pleasure to go into my local branch. Everyone is genuinely pleased to help, always available for advice when I need it. In this day and age personal service like this is a real asset to the bank and most definitely its customers. Reviewed on: 10th March 2023

Really good bank , never a problem and good customer service.

Really good bank , never a problem and good Reviewed on: 10th March 2023

Satisfied customer

Customer service is excellent They have longer waiting times to be served than other banks and that is because metro bank has a greator number of customers interested in their cut above varied , sought after services Reviewed on: 10th March 2023

Metro bank are awesome

Easy banking friendly service and staff would one hundred percent recommend Reviewed on: 10th March 2023

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