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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great Bank with Great Rewards

I’ve been with metro ever since I was able to bank, they’ve been more then the best bank they have been the ultimate bank. Goodey bags, coffee and more on site with a warm welcome and quick easy ways of banking. I will admit banking can be very difficult however Metro give the great chance to show all how to overcome all those challenges it faces in the world. Great bank, Thank you Metro Team. Reviewed on: 10th March 2023

Easy to use

No issues whatsoever, friendly customer service and excellent app Reviewed on: 10th March 2023

Metro staff

I am 45 never had a bank account my partner lest I'm disabled I walked into metro bank in tears not knowing if I had the right l D the staff in the Bromley branch were so kind and compassionate and helped me so much. I walked out with a bank card and some independence and will be forever grateful Reviewed on: 10th March 2023

Fantastic

Simply the best bank around by far, opening times are far better than any other bank out there. Staff are always professional and could not be more helpful nothing is too much trouble for them I simply wouldn’t bank anywhere else. Reviewed on: 10th March 2023

I love it

I never had problems in the banking online paying or purchasing product I’m happy with metro bank Reviewed on: 10th March 2023

Anna B.

My perfect bank especially for weekend access! The best! Reviewed on: 10th March 2023

Great service

great service in store, could improve phone support Reviewed on: 10th March 2023

Best bank

Extremely helpful and great staff when visiting the bank Reviewed on: 10th March 2023

The bank for working people

All the other banks are unavailable to working people as their opening hours don't suite their customers needs. Metro Banks opening hours allow me to keep a better control of my finances Reviewed on: 10th March 2023

Great Customer Service

Always a pleasure to go into my local branch. Everyone is genuinely pleased to help, always available for advice when I need it. In this day and age personal service like this is a real asset to the bank and most definitely its customers. Reviewed on: 10th March 2023

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