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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Mr

Thank you for having. You may be one of the best banks in the UK. Reviewed on: 10th March 2023

The services rendered are amazing

Metro bank is customer friendly and always ready to assist at all time Reviewed on: 10th March 2023

Best customer service

I will highly recommend Metro bank. It was very easy to get setting up and good customer care at any time. Reviewed on: 10th March 2023

All very good with them

All ways very quick and clear customer service Reviewed on: 10th March 2023

Amazing customer service and whenever I have a query it is answered almost instantly.

Metro Bank has been great with customer service and online banking has never been easier. Reviewed on: 10th March 2023

Convenient and quick

I joined metro bank because they were there when I needed them. Everything is quick and efficient. I work nights so I need a bank that is open when I’m about. Reviewed on: 10th March 2023

Best Bank on the High Street

Thank you for making the world of banking much more easier! The fact I can have reprinted card, your open late and your staff are always so polite! Love this bank and have recommended it to many. Reviewed on: 10th March 2023

Great Bank with Great Rewards

I’ve been with metro ever since I was able to bank, they’ve been more then the best bank they have been the ultimate bank. Goodey bags, coffee and more on site with a warm welcome and quick easy ways of banking. I will admit banking can be very difficult however Metro give the great chance to show all how to overcome all those challenges it faces in the world. Great bank, Thank you Metro Team. Reviewed on: 10th March 2023

Easy to use

No issues whatsoever, friendly customer service and excellent app Reviewed on: 10th March 2023

Metro staff

I am 45 never had a bank account my partner lest I'm disabled I walked into metro bank in tears not knowing if I had the right l D the staff in the Bromley branch were so kind and compassionate and helped me so much. I walked out with a bank card and some independence and will be forever grateful Reviewed on: 10th March 2023

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