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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Metro Bank Current account reviews (10581)

Great Bank, my first choice by far.

5
One of not many banks that opens, not closing branches. Real people taking care of You and treat You like a person not a number, banks itself look good. You can easily find a place to seat. Opening hours and locations great. Worth mention that metro is the only bank with drive through banking and that’s different level. Thanks for Your great work, highly appreciated! Reviewed on: 10th March 2023

very good bank to bank with staff are respectful and quick to respond to your queries

5
very good bank to bank with staff are respectful and quick to respond to your queries Reviewed on: 10th March 2023

Good performance, no issues

4
I’ve experienced good performances from Metro Bank Reviewed on: 10th March 2023

Superb Customer Service

5
I recommended Metro Bank to my Mother having been with the bank since its early days . The level of Customer Service to my Mother has been superb, supportive and at a level far exceeding any experience received from other High Street banks. Reviewed on: 10th March 2023

Customer service

5
Always there to help you with very friendly staff Reviewed on: 10th March 2023

The Best Bank

5
This bank is so swift with its amazing customer service, making you feel at ease. Nothing is unsolvable with this bank, if I could open two current accounts I would! Reviewed on: 10th March 2023

Best Bank around

5
I have been with Metro for 5 years, I love their branches, modern and stylish. Their online banking is so easy to use. Reviewed on: 10th March 2023

Accessibility

4
Love the fact they’re open 7days a week, also the magic money machine is great! And no charge for using your card abroad! Reviewed on: 10th March 2023

Global player

5
Professional, easy to do business with, flexible and able to tailor their approach to my needs. Which is exceptional. Keep it up. Thank you Hakan Reviewed on: 10th March 2023

Very happy

5
Very happy with the bank always happy to help Reviewed on: 10th March 2023

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