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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Metro Bank Current account reviews (10581)

They helped me when I moved to the country

4
I was having awful luck right when I moved to the UK and metro bank was there to help me. I was so scared but they made It possible and I can’t thank them enough! Reviewed on: 10th March 2023

I love metro bank

5
Metro bank is so easy and simple, always helpful and diligent Reviewed on: 10th March 2023

Easy and smooth

5
Its very use friendly and hassle free banking Reviewed on: 10th March 2023

Amazing costumer service

5
I'm so happy with this Bank, working seven days a week any time can get new card, so good people are working here. Reviewed on: 10th March 2023

Best service

5
Every time I visit regarding my bank activities, Staff are very generous to help me. Reviewed on: 10th March 2023

Excellent

5
Staff are so welcoming very helpful & professional. Reviewed on: 10th March 2023

Best bank out there

5
Metro bank has always been so easy to access and easy to use, they have metro bank branches everywhere which is always helpful, they open till late and always answer the phone, their system is very straight forward and easy. Reviewed on: 10th March 2023

Fast, reliable, helpful

5
Walked in the bank, gave my information and got my card printed there in an hour. Would definitely recommend. Reviewed on: 10th March 2023

Excellent

5
Easy to understand banking, very friendly and helpful staff Reviewed on: 10th March 2023

My experience

5
Their customer service is exceptional Reviewed on: 10th March 2023

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