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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Excellent service and brilliant way of helping understand what i spend and have coming in

5
I can understand my statements more online. Understand and see what im spending and got coming in Reviewed on: 10th March 2023

Great experience

5
Metro bank is a very reliable online banking service that I have had no issues with. Reviewed on: 10th March 2023

Amazing staff

5
Always friendly, always their to sort your problems out and you can sort a bank account and get your new card on the same day in store, get a new card replaced in store on same day. Reviewed on: 10th March 2023

Relaxed and positive

5
Always hard working and professional staff there . They are there ti help and do their jobs at the best Reviewed on: 10th March 2023

How I started my first account.

5
I was new to the UK and needed a bank account , and metro was very helpful , thank you . Reviewed on: 10th March 2023

quick and efficient

4
Quick and efficient! I do recommend Metro Bank Reviewed on: 10th March 2023

Metro account

5
Hi.i am very happy with my Metro account,modern,slick banking. Reviewed on: 10th March 2023

Great customer experience

5
Staff there were vary polite and had great customer relations Reviewed on: 10th March 2023

Nothing too much trouble

5
Was able to open account and access straight away. Opening hours and weekend open a big bonus, service always efficient and friendly. Great bank. Reviewed on: 10th March 2023

Simple to open an account

5
I made an account first time with Metro, it was straightforward to make. Very pleased. 10/10. Reviewed on: 10th March 2023

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