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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Always available

Amazing how much time the guys are spending for make customer happy. Glad that I choose you guys Reviewed on: 10th March 2023

love metro bank!

set up in such an easy way, and managing your account is hassle-free Reviewed on: 10th March 2023

happy customer 100%

You can access banking facilities 7days a week and after hours . Very convenient Reviewed on: 10th March 2023

Very good

Excellent customer service and very helpful colleagues Reviewed on: 10th March 2023

SERVICE

TOP N BEST SERVICE AT ALL TIME I GONE TO BANK. FRIENDLY STAFF Reviewed on: 10th March 2023

Metro Bank is awesome!

Great Customer Service, always there when you need them at the branches in terms of opening hours. Reviewed on: 10th March 2023

Could not be happier with Metro

From start to finish the set up was easy and pleasant. My daughter loves saving her coins for the coin machine and it has become a monthly trip to cash them in. Great service. Very happy Reviewed on: 10th March 2023

Very good service

All very good you need a new card you go to the bank and get one no waiting 10 days for postage Reviewed on: 10th March 2023

I have an account with metro bank and never had a problem in any way always helpful

customer service is very good and helpful best part is I got my card in under 20 mins with my account being made Reviewed on: 10th March 2023

Great service

Great service and very friendly and understanding staff. Reviewed on: 10th March 2023

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