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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Efficient and Morden

I would like to write this review to congratulate the efficient in Morden Service of this institution The services are always fast and well done, I felt well welcoming from the staff all along waitings times always brief. Out of example I had my card with physical damage and they replace In the last than one hour this is remarkable efficient. Really happy with the service as a whole and as Bank institution. My seriously, Fernando Alegria Reviewed on: 10th March 2023

Best current account

After being with major high Street banks like Halifax or Lloyds before . I'm pleasantly and positively surprised with professional and human treatment metro Bank offer to their customers. Reviewed on: 10th March 2023

Helpful and understanding

Dealing with the sudden death of my husband was so difficult. In the recent months I have had to deal with a number of financial institutions Metro Bank were wonderfu, .professional, helpful, understanding and respectful. Instructions were clear and precise. Would definitely recommend. Reviewed on: 10th March 2023

Metro Bank

this is the bank for customer service Reviewed on: 10th March 2023

Very nice

I love it. I had no issues and they helped me with everything Reviewed on: 10th March 2023

A** Bank

From signing up years ago to using their services now, metro has been super helpful and highly professional with my money. Highly recommend it to any and everyone Reviewed on: 10th March 2023

Easy and helpful

My entire time at metro bank has been simple from the start. The team are very helpful and make online banking so easy Reviewed on: 10th March 2023

Great bank

Accessible opening times. Everything can be done in branch including new card no waiting days for the postie. Staff always friendly. Easy to use app to keep on top of your account at click of button that is very easy to use Reviewed on: 10th March 2023

Quick response to customers

Metro Bank is good on dealing with customers quickly. Reviewed on: 10th March 2023

First Class Service

Great customer service every time I visit the bank or need to talk to someone online. The staff in Solihull went the extra mile when my husband lost me in town and didn’t have his phone. They phoned me to tell me where he was. We are pensioners and extremely grateful for there help. Reviewed on: 10th March 2023

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