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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best Service

Always friendly and great opening hours Reviewed on: 10th March 2023

Amazing bank

Love the way they operate and are open 7 days a week and print cards in store, staff are always friendly, top bank! Reviewed on: 10th March 2023

Service

Amazing customer service. Very active and helpful fraud control department. No problem using the card. Reviewed on: 10th March 2023

Wonderful Bank with wonderful services!!

I have had great experience with Metro Bank since the day I joined them as one of their customer. Current and Savings Account opened on same day without any hassles and with all the details & with immediate access to it. Excellent customer service, never have to return with false promises. Keep up the excellent work and services and wish you many such laurels!! Reviewed on: 10th March 2023

Kind service and wide opening hours

A good bank to tried it out, their branch are opened all day long even on weekends Reviewed on: 10th March 2023

Best Bank by far

Metro Bank meets all my needs and provides an outstanding service 7 days a week. Reviewed on: 10th March 2023

Always available.

Metro bank is the perfect bank fir busy people who can't do their in oerson banking during the working week. They are always so helpful and im always helped quickly. Reviewed on: 10th March 2023

Fantastic

Really fantastic sorting out the card and fantastic with the appointments Reviewed on: 10th March 2023

Yes very good

Very nice I’m very impressed absolutely Reviewed on: 10th March 2023

An excellent high street bank

An excellent bank after 55 years being mucked about by HSBC Reviewed on: 10th March 2023

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