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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great Bank with Amazing customer service

5
I’ve banked with Metro Bank for four years now. During this time everything has been so simple, setting up the account, using the account and the app is also handy to use. Due to very little issues since opening my account I’ve only ever needed to call customer services once and the woman that helped me was amazing, so helpful and together we solved my issue quickly and efficiently. Reviewed on: 10th March 2023

Easy to use current account

5
The metro bank current account is really easy to use and manage. With excellent customer service and options both in the mobile application and the online banking site. I am really happy and would recommend it to anyone. Reviewed on: 10th March 2023

Amazing bank I could have ever joined

5
Metro bank so far is the best UK bank in my opinion. Their friendliness is unmatched and they certainly have a unique feature when printing out statements which is you can upload it all on an excel spreadsheet which I find super useful when wanting to know where I spend all my money at. Reviewed on: 10th March 2023

the best

5
the best bank in the world. I have a curent account and this bank is the best! Reviewed on: 10th March 2023

Great services

5
Metro bank is the best, their services are great and they respond on time too. Reviewed on: 10th March 2023

Amazing customer service

5
While I was trying to set up my bank account they was very patient with me and it was done really quick Reviewed on: 10th March 2023

Best Banking Service ever

5
Metro Bank is (1) Always there, very early, and every day. (2) Operation time is Customer-focused, considering that some customers would leave the house too early, and some close late. (3) Service-ready operational procedures: Customers can receive all their services, from complete account opening to card issuance, all on the same day. (4) Very supportive customer service: Staff is familiar with the environment, you just name your postcode and they seem to have a foreknowledge of everything about your environment. (5)Online service is as amazing as the onsite service. They give all the support you need, reading even in between your tone and asking to be sure you are satisfied with the service given. (6) Cash and app security: adequate measures in place to secure customers' transactions Reviewed on: 10th March 2023

Current account

5
Always been helpful and always there to help Reviewed on: 10th March 2023

Always there when you need them

5
Friendly and helpful staff, professionals that makes you feel comfortable banking with them. Reviewed on: 10th March 2023

Excellent

5
Best bank I really like metro bank service Reviewed on: 10th March 2023

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