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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Metro bank is the best

Metro bank service is the best they never for once disappoint me as a customer always proud of Metro bank. Reviewed on: 10th March 2023

Best customer service and advice

The staff is very supportive and helpful and kind Reviewed on: 10th March 2023

Very good service

Excellent service easy to use very happy with service Reviewed on: 10th March 2023

Fantastic bank

Lover the flexible opening hours and friendly staff Reviewed on: 10th March 2023

Excellent service

excellent service, they help in everything and explain perfectly Reviewed on: 10th March 2023

Good bank

Good service. Good app. Good bank! Reviewed on: 10th March 2023

Metro Bank the Way All Banks Should be

Staff are polite, friendly, helpful and knowledgeable. You are treated like a human being and not an inconvenience. Metro are open when you need them. Security is excellent. Products offered are very good. I often recommend Metro to friends and family. Reviewed on: 10th March 2023

Excellent

I have this account more than 2 years and I completely satisfied with the service Reviewed on: 10th March 2023

Efficient and comprehensive bank

I registered with them when I moved in UK, it was easy to register. The bank does not have fees abroad which is perfect as I am French living in UK and everytime I had an issue I went to the bank or called and the issue has been fixed fast. Reviewed on: 10th March 2023

Fab bank

Metro is by far the best bank easy to talk to someone if you want help or another service. I have recommended to family and friends who have moved to metro as well Reviewed on: 10th March 2023

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