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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Metro bank

This bank is the best for me I just love it Reviewed on: 10th March 2023

Excellent

Excellent service,staff are very helpful Reviewed on: 10th March 2023

Amazing Service

Just an amazing all round service Reviewed on: 10th March 2023

Metro bank is the best

Metro bank service is the best they never for once disappoint me as a customer always proud of Metro bank. Reviewed on: 10th March 2023

Best customer service and advice

The staff is very supportive and helpful and kind Reviewed on: 10th March 2023

Very good service

Excellent service easy to use very happy with service Reviewed on: 10th March 2023

Fantastic bank

Lover the flexible opening hours and friendly staff Reviewed on: 10th March 2023

Excellent service

excellent service, they help in everything and explain perfectly Reviewed on: 10th March 2023

Good bank

Good service. Good app. Good bank! Reviewed on: 10th March 2023

Metro Bank the Way All Banks Should be

Staff are polite, friendly, helpful and knowledgeable. You are treated like a human being and not an inconvenience. Metro are open when you need them. Security is excellent. Products offered are very good. I often recommend Metro to friends and family. Reviewed on: 10th March 2023

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