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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Good bank

Good service. Good app. Good bank! Reviewed on: 10th March 2023

Metro Bank the Way All Banks Should be

Staff are polite, friendly, helpful and knowledgeable. You are treated like a human being and not an inconvenience. Metro are open when you need them. Security is excellent. Products offered are very good. I often recommend Metro to friends and family. Reviewed on: 10th March 2023

Excellent

I have this account more than 2 years and I completely satisfied with the service Reviewed on: 10th March 2023

Efficient and comprehensive bank

I registered with them when I moved in UK, it was easy to register. The bank does not have fees abroad which is perfect as I am French living in UK and everytime I had an issue I went to the bank or called and the issue has been fixed fast. Reviewed on: 10th March 2023

Fab bank

Metro is by far the best bank easy to talk to someone if you want help or another service. I have recommended to family and friends who have moved to metro as well Reviewed on: 10th March 2023

Amazing bank

Good bank never any issues would recommend Reviewed on: 10th March 2023

First class service

Only been banking with them for a few months but I've never had a problem with there service would highly recommend them my friends and family Reviewed on: 10th March 2023

Great service

Great customer service, open every day, the app is well designed and easy to use. Reviewed on: 10th March 2023

Best bank

My opinion the best bank I switched to metro and no problems the staff are all very kind and helpful and I’ve had no issues using metro Reviewed on: 10th March 2023

Better than any bank Ive been with

I’ve only ever been with NatWest from when I was 15/16. I had so many issues with them. I’ve been with metro bank now for nearly a year and I haven’t had an issue. If I do have a problem I call them and it is resolved immediately. Reviewed on: 10th March 2023

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