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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

easy quik bank :D

5
The business account was opened so fast that I was very surprised and as a service, it is easier than the banks in England and its employees are very warm and sincere people, thank you very much to all of them. Reviewed on: 10th March 2023

Good bank and good staff

5
Always helpful friendly and caring Reviewed on: 10th March 2023

HIGHLY RECOMMEND!

5
Very easy to use and transfer money, I love the app too! Reviewed on: 10th March 2023

Faultless bank, with excellent customer service.

5
My experience has always been seamless, be it with staff service or when using the mobile app. I have no complaints, and hope to continue as a Metro bank customer. Reviewed on: 10th March 2023

Best bank account

5
Always there if I need anything. Customer service is excellent Reviewed on: 10th March 2023

Best service

5
Good staff and best service at store Reviewed on: 10th March 2023

Good

5
Offered me a credit card and overdraft straight away when I joined with graduate job, great branch Reviewed on: 10th March 2023

lovely customer service and banking is so easy to use

5
fab fab fab bank. love the online banking so i can track where my money is going it’s so easy to use Reviewed on: 10th March 2023

best account i have ever had

5
always helpful, open on weekends Reviewed on: 10th March 2023

The right choice.

5
I had a bad experience with another bank. I decided that I wanted to make a change and after research I went into my local branch, the person who dealt with me (Joe) made me feel that I had made the right decision. Ever since I have had a great experience. It’s been two years now. Reviewed on: 10th March 2023

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